I bought register twice for Acrobat DC, but in the creative clouds it is written that the trial period has expired
Hello! It's really a problem with a domain controller Acrobat if subscribe in creative cloud, I bought subscribe, but CC label - trial period has expired. What can I do with it?
Hi sergeyy82224708,
Try the troubleshooting steps mentioned in this document KB Adobe Creative Cloud apps reverts after 2015 updated CC test.
Let me know if it solves your problem.
Kind regards
Nicos
Tags: Acrobat
Similar Questions
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Tayshag85359328 if you have an active member of the creative cloud then please see Solutions to connect, activation and errors in connection with creative cloud and applications Creative Suite. for more details on how to solve the connection failure. If you have any questions about the steps listed in the document, we invite you to update this discussion.
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Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help me PS sorry for my English by Martina Faccia
Hello
Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
Hope that helps!
Kind regards
Sheena
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I bought and installed Lightroom 6. It works but there is a message saying that my trial period has expired and when I try to log in to Lightroom on my iPad it says the same thing. How can I fix it? I got a trial of Lightroom CC before I installed.
allen456 wrote:
Is there anyway that I can go to CC without losing all my investments in Lightroom 6?
No, it is not AFAIK. You can try back LR 6 and then buy the subscription of photographers. You will need to contact Adobe about this.
Note that this is not Adobe. This is a user to user forum.
Do a search for Adobe product return.
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I bought Adobe Acrobat Pro and I downloaded the software. Whenever I want to open a PDF with Adobe Acrobat Pro, a screen appears saying that my trial period has expired and I have to buy the software first. But I bought and downloaded. I don't understand. Can you help me?
I bought a subscription. But the problem has been resolved in the meantime. I had probably forgotten to save...
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Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I just download free Adobe, but it is to show that your trial period has expired
I just download free Adobe, but it is to show that your trial period has expired
I just download free Adobe, but is to show your train arrived at expiry - duplicate
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I made a subscription but I can't access the Muse app, it says that your trial period has expired
Hello
I see that you have an active subscription to Muse CC.
Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.
Kind regards
Vivek
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subscribed for CC photography but the trial period has expired and I have not recorded
I missed the registration period and LR has now DEVELOP disabled.
How can I register now?
See you soon,.
Geoff
Hi Geoff,
Please contact support by calling/chat to reactivate your license or the renewal of the subscription.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Creative Cloud Acrobat requesting a serial number, saying my trial period has expired.
I bought CS6 in 2013. Acrobat has never worked, so I subscribed to the creative cloud and downloaded a new version. It worked, but now tells me that my trial period has expired and requires a serial number which I did not?
Hi Zeepa,
Please, try the procedure described below and try to connect:
- Reset the hosts file:
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
Mac OS
Log in as an administrator to change the hosts file in Mac OS.
- In a Finder window, choose go > go to folder.
- Type / etc.
- Select the hosts file and open it.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
Kind regards
Romit Sinha
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I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.
See if the following can help:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
-
Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?
There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
You can use the test on another computer.
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I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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