I bought the 14 elements WIN version and I have a Mac. [was: HELP!] Wrong:(Téléchargement])
Help! I finally saved enough to buy 14 elements and Prime Minister, and I made my purchase. However, I can't download them! I bought somehow WIN version and I have a Mac. What can I do?
If you have got a mac serial number, just download the mac installation files. Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
Tags: Adobe
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
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From whom you purchased Premiere Elements, what version, what operating system?
If you bought the first elements 14 Adobe over the last 30 days, you can request a return/refund or an Exchange. Adobe is the only one who can untangle
your problems of purchase if you have bought from it directly. This isn't Adobe here. Rather an essentially a user forum to.
Two paths for the above
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Adobe document on returns
Return, cancel or change an Adobe order
If you have purchased elsewhere, you are governed by the seller's return/refund/exchange policy.
Please consider.
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