I bought the ability to convert PDF files into word documents. However, when I opened a PDF it does not include the right panel that had been giving me the option to convert. After spending 30 minutes on a cat, I learned that (1) the option is not on the

I bought the ability to convert PDF files into word documents. However, when I opened a PDF it does not include the right panel that had been giving me the option to convert. After spending 30 minutes on a cat, I've learned that (1) the option is not on the right side panel on Acrobat 9 Pro, (2) it is on the top. What should I do to convert my files?

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