I bought the app bundle and charged separately for two apps

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• I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  Disconnection of the step is mentioned in the link below:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Even after disconnection and signing in if you are still having the same issue, let us know if you use Windows or Mac computer?

  We will have to check once a Hosts file.

• How can I see my subscription, or cancel? I recently bought the student kit and I can't find a confirmation email or any info on WHEN the payments will be charged on my account etc.

  How can I see my subscription, or cancel? I recently bought the student kit and I can't find a confirmation email or any info on WHEN the payments will be charged on my account etc. ?

  You have an active CC bought 7 days ago.

  Concerning

  Stéphane

• I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  A1yvng wrote:

  I have a charger for the iPhone I'll be able to go to the Apple Store and rare it for another?

  I'm sorry, but that 'rare' mean in this sentence? If you are having problems with a charger and the phone, he came up with that is still under warranty, the unit would be under warranty. It will have to be reviewed by Apple, they make determinations. If you have purchased separately the charger, then it must be aged less than 1 year, and the review itself would apply. I hope that's what you're referring to.

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the creative cloud and installed. However, my laptop was lost yesterday! How can I re - install the creative cloud in my new computer, I thank you.

  I bought the creative cloud and installed. However, my laptop was lost yesterday! How can I re - install the creative cloud in my new computer, I thank you.

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• It is only five years, since I bought the MBP. And "not Stopped Apple hardware support for this products just because they sell it?

  Hello

  I have a 17-inch, mid 2010 MBP.

  The internal DVD drive is broken.

  I contacted the Support of Apple. And sheet metal tech me that "Apple does not support any material for the MBP.» And what I can do is to get an "external DVD drive.

  It is only five years, since I bought the MBP. And "not Stopped Apple hardware support for this products just because they sell it?

  Ed

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  If your computer is on this list it is no longer supported: Vintage and obsolete products - Apple Support

• I bought the new ipad and I run the install. I put passcod and it is locked. not affecting does not complete

  I bought the new iPad and I run the install. I put the code to access and it is locked. not affecting does not complete

  What should I do

  What do you mean it's locked? You have forgotten the password? If this is what happened, you have to connect to iTunes and restore it using the recovery mode.

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• Must be able to open the .csv file in Excel separated by two, and; -Windows 7 list separator

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  Hi, I was wondering is it possible to add 2 values to list separator?  I need to be able to open the .csv file in Excel separated by two, and;  At the moment I can only do that if I continue to change the list separator value in the regional settings of Windows Alternatively, depending on which file I want to open.  Is it possible to add both?  I tried to add, and; separated by spaces, but it did not work.  Any suggestions would be much appreciated! Thank you!

  It may be one, sorry.  But you can use an Excel template or Excel macro to analyze and open any kind of delimited file of reproducibly (even give you one-click button on the toolbar in Excel to do if you wish), and this is probably the best option.

• I just bought the 14 items and I don't see the download button. only for the operating system of the ILO. Help, please.

  I just bought the 14 items and I don't see the download button. only for the operating system of the ILO. Help, please.

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  PE 10, 11, 12, 13, 14 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

• Hello, anyone know how I can cancel first adobe. I bought the last Wednesday, and I want a reembolse of the product

  Hello, anyone know how I can cancel first adobe. I bought the last Wednesday, and I want a reembolse of the product

  Thank you

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• I just bought the app but when I open it, it says trial expired

  I just bought the app. (photoshop) but when I open it, it says trial has expired... Please helppp!

  Hi dishap,

  Please see the troubleshooting link: stop creative Cloud 2015 to return to the mode of trial

  Let us know if that helps.

  Kind regards

  Mohit

• I bought the Leica camera and supposed to get Lightroom for free.

  I bought the Leica camera and supposed to get Lightroom for free. I have managed to download creative cloud but impossible to download Lightroom on my Mac desktop. Homepage keep asking for a monthly fee. Please guide me how can I start using Lightroom.

  If it's a Leica offering, you need Leica

  Do you have a card with a happened number of redemption with your camera?

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  Hi K.Winger,

  In order to get this change, you need to take assistance from our support team cat.

  Please Contact Customer Care

  * Being to ensure that you are logged on the page with your adobe ID

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

  I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I download this product without buying it again.  I received my purchase.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena