I bought the complete student kit, and it says I have to buy illustrator yet.
Illustrator says: 'buy now' instead of the installation, even if I bought the full package ($ 199 /yo).
Hi Nick,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
Similar Questions
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If I bought the complete creative cloud why does say download track
If I bought the complete creative cloud why does say download track
Luisd46032091 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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I bought a convertiser from PDF to Word and I paid $ 30 to get the service for a year... I'm trying to convert a document at the moment and it says I have to buy again
What should I do?
Make sure that you have installed Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, then sign using your Adobe ID, where you have the subscription, the Adobe export in PDF format. Then follow the steps in this KB document using Acrobat Reader. Export PDF to Acrobat Reader DC to export PDF files.
You can also use this service online at https://cloud.acrobat.com/exportpdf
Kind regards
Nicos
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How can I see my subscription, or cancel? I recently bought the student kit and I can't find a confirmation email or any info on WHEN the payments will be charged on my account etc. ?
You have an active CC bought 7 days ago.
Concerning
Stéphane
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bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription
Sign once Adobe Creative Cloud App and sign in again and check:
Connect and disconnect activate Cloud Creative applications
Always the same?
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside etc folder.
Copy 2) guests of the file to the desktop and open the same thing with Notepad.
Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
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I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?
Is the serial number a 24 digit code?
It is best to contact the Support from Adobe and check with the serial number once:
"Click the button still needing help, and then select the Chat option:
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I bought the complete Adobe Acrobat online in August 2013, has received a number of 'touch' activation and now need to download a copy to my new laptop that runs on Windows 10. When I get home "key/serial" number I get a message that is not valid. What should I do to get my product loaded on the new computer?
Hello
Please see: -.
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.htmlTo locate the serial number:
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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Hey I am a student, a FILM of THE school wo received the CC student kit. I reformatted my MAC and would like to reinstall the CC but the only version is the free trial version. How can I install the permanent version?
Hello
You can download the installer for Creative Cloud from here:
Using creative cloud | Creative cloud to desktopFor the problem with the trial, visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html.
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Can someone help me because I am student who has recently renewed my membership but when I got to open photoshop it is not have she asked this same software you license I pay for the student kit and I can't redownload photoshop on my mac because "you run an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms "!"
When you install the 2015 cloud creative, all or part of the CC apps show 'trial start or buy now' in the creative cloud desktop application, please first try disconnect you creative cloud and folder in: connect and disconnect activate Cloud Creative applications
If this does not help, see this link:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I bought the version student creative cloud. Should I pay extra for photoshop?
I bought the version student creative cloud. Should I pay extra for photoshop?
If you purchase the student package then that should cover all the applications that are included ion the complete plan.
All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html
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I bought the edition student CS4 design premium since 2009, I have a new mac book pro without CD rom recently, I went to the apple store to help install, but the application CD 2 is not working, how can I install my cs4 now? I have my own serial number adobe can give me a link or any suggestion for me? ! Thank you very much
Download through the page linked below and use the serial number, you need to activate it.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
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Hello my MacBook Pro model (MacBook Pro (15 inch, early 2011 am Dubai bought the Sryalsh C02FD2CPDF8 number and I am in Iran that MacBook Pro not enter the device screen when I turned on the pink vertical lines can be seen, the problem is agitated and it is not difficult to work with him because I like and what I should I do?))
Serial number C02FD2CPDF8V
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We had bought the printer in India and brought it to the UK, the use of the available cartridge here. Is there a code to use for the printer to change so that it adapts to the available cartridge here or we can use the cartridge here, it will be adaptable? Thank you.
Hello
See the link below to fix the problem.
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Windows XP DVD with Windows Media Player problem
I have a Dell dimension3000 running Windows XP. I have an upgrade video card NVIDIA 8400 GS with memorey upgrade 2 g. I recently installed a DVD from ASUS drive, my DVD will not play on Windows media player plug-in but I bought the Corel DVD freeze and will not play. Is there a better plug-in or a solution to this problem?
Try to download the utility "Windows XP video decoder check utility.
It checks the ability of DVD to WMP encoder
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Bought the Adobe Pro today / and I need the part of the signature to download and it takes forever - why is - this? Thank you EL
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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