I bought the creative cloud for students and cannot access the document cloud.

Hello.  I bought the creative cloud for students and cannot access the document cloud.  I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something.  My payments were made.  The only reason why I

Your subscription to cloud shows correctly on your account page?

If you have more than one email, you will be sure that you use the right Adobe ID?

https://www.adobe.com/account.html for subscriptions on your page from Adobe

If Yes

Some general information for a subscription of cloud

Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

If no

This is an open forum, Adobe support... you need Adobe personnel to help

Adobe contact information - http://helpx.adobe.com/contact.html

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

Tags: Adobe

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