I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
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I bought a CC license for students and teachers 2 months ago, but I can't transfer Acrobat DC to fully use it to another PC. Of course, I looked at the tutorials on how to transfer Acrobat licenses as follows a (http://smallbusiness.chron.com/transfer-adobe-acrobat-new-computer-don ' t - cd - 66009.html ), but when I get into account 'My Adobe' I don't see any product installed and therefeore I can't find the number series or anything that may be necessary to enable Acrobat ms on the new PC.
I am able to download the installer of creative cloud and choose to install Adobe Acrobat Pro DC but when I try to use it to edit a pdf file (cultures, insert pages,...), it does not work: I get the same error message "error opening the document (16).
Hope you could give me any direction on how to fix this bad re-setup of AA - DC
See you soon,.
Manual.
Please see this KB for help doc: https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html
If you need, you can contact customer service . Make sure you're you sign in with your Adobe ID and product selection list.
Then choose a chat option or by phone under "still need help? Contact us. "
Kind regards
Meenakshi
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I want to cancel my subscription for students and teachers?
Hello
After trying again, again and again to cancel my subscription to cloud creative adobe for students and teachers, to go this page: contact customer support
He only send me here...
Can you tell me how to contact adobe support by chat or any kind of contact to cancel my subscription for creative cloud without a doubt?
Thank youIn order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.
Hi decoen,.
Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.
Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
It could be useful!
Rayyan
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I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?
No need to empty the trash after moving from opm.db to the trash.
Well, follow the procedure below:
Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.
Follow the previous steps again, but this time rename OOBE folder OOBE-old.
Then launch creative cloud app and check.
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I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment
Hi Christophe,
Please refer to the threads below where the issue has been addressed:
CC has a fake email, can not change
confirm/verify e-mail addresses for CC subscriptions
Kind regards
Sheena
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I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Doubt with creative cloud for students and teachers
Programs to include 'Creative Cloud for students and teachers' 'CC' correct?
I made the purchase, in the Launcher of programs 'CC' have the ability to 'Rate' and then 'buy', as if I had no license.
I can only get full access to CS6 products and lower.Can someone help me?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought CS5 Design Premium (Student and Teacher Edition) 3 years ago. Now, I want to upgrade, but where can I find prices for students and teachers for upgrades?
There is no upgrade for the editions for teachers and students. You can continue to use the version you use, or you can buy CS6 with no upgrade price, or subscribe to creative cloud. However, I believe that if you are still eligible, you are offered a discount on creative cloud.
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I need to upgrade my package to the student and the package photography teacher for students and teachers all the apps package. How can I do this?
Manage your membership and your payment. Creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Hi if one bought a creative cloud and uninstalled then how to install again?
Hi if one bought a creative cloud and uninstalled then how to install again?
Hello
You can download the installer for Creative Cloud from here:
Using creative cloud | Creative cloud to desktopHope this helps!
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I am a student and I register for students and teachers-cloud, but I am in charge $29 every month how can I change this
Hello
We see that you have your subscription creative cloud under the same Email that you use with the forums. $19.99 / month is valid for the first year after purchase, then it changes to $29.99.
We see that you have been a member since 2013, that is why we charge you $29.99.
Please refer to conditions:-Creative Cloud price and membership plans | Adobe Creative Cloud
Students & teachers > Complete-special offer > see terms.
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Application inside the CC of 2015 for students and teachers
Hi all! Could someone tell me exactly what app are inside the creative cloud for students and teachers? I could not find anywhere there is inside...
Thank you
Claudia
Hi Claudia,.
Please see the link below for the included applications:
Adobe Creative Cloud desktop applications | Adobe Creative Cloud
Kind regards
Sheena
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