I bought the first 13 items, I have the CD and the number series, but after installation it always tells me, it wasn't an original Adobe software

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• I bought adobe contribute in 2007. I would like to download a copy for my new computer.  When I connect to my adobe account, I see the product and the number series, but idon't see a link to download.  How can I download it?

  I bought adobe contribute in 2007. I would like to download a copy for my new computer.  When I connect to my adobe account, I see the product and the number series, but idon't see a link to download.  How can I download it?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say renew subscription and won't let me open. Help, ple

  Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say 'Renew subscription' and won't let me open. Help, please

  Contact adobe support, https://helpx.adobe.com/contact.html

• I just got a chat session with unnecessary failure to load Adobe. I bought LR6 in September. He worked for a while. Now my develop the module is disabled and it says that I have to put the licensed software. I have my number series but for some reason, it

  I just got a chat session with unnecessary failure to load Adobe. I bought LR6 in September. He worked for a while. Now my develop the module is disabled and it says that I have to put the licensed software. I have my number series but for some reason any it not reactivate my software. I downloaded the software directly from Adobe. I paid for the license from Adobe. I have a serial number adobe, but nothing works.

  Hi iamangryatlightroom,

  Please refer to the related discussion and follow the steps to solve the problem.

  Reference: Lightroom 5.5 'Module Development disabled, please renew your membership'

  Let us know if that helps.

  Kind regards

  Mohit

• When turning on pc and when the acer logo appears it asks to enter the current password, I bought the recovery disk but do not get a chach to enter the bios

  When turning on pc and when the acer logo appears it asks to enter the current password, I bought the recovery disk but do not get a chach to enter the bios

  This looks like a utility Acer protect disk hard & possibly also the BIOS.  You will need to consult your manual for Acer.  You have configured a password of HDD that you are now trying to recover, by chance?  This recovery is not possible if the hard drive has been password protected.

  If it was a Windows login screen then it would show your user/admin name and password entry area & would be clearly identified as a Windows form of the version of Windows being displayed at the bottom of the screen.

• I have photoshop CS5 and CS6 for PC, but I now have a MAC I can transfer the code license or do I have to buy the MAC version?

  I have photoshop CS5 and CS6 for PC, but now I bought a Mac Book Pro. Can I change the key license or do I have to buy the MAC version?

  Please click on this link http://helpx.adobe.com/contact.html?product=creative-suite&topic=orders-refunds-and-exchan GHG and click on I still need help > Chat now.

  Make a cat and provide the file number, they will help you more.

  Kind regards

  Aurélie hamadi

• I bought the monthly version, but he had only one test.

  I bought the monthly version, but in my creative cloud has only been trial how I could use it only for 30 days. I want to know why trial showing that even I paid each month.

  And when I checked my account my creatively adobe cloud is not monthly paid (pupil free) what's wrong with my account... is this application problem or issue account. ?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  
  

  If the Adobe Id on the forums has no active membership/license under CC.

  Please confirm the good Adobe ID, in which you may have subscribed.

  Kind regards

  Sheena

• I have a chase bank credit card that I have good ranking and what number do I call to talk to I tunes because he says, use a different card, it's the map I was buy everything what I tunes. Is it because I have challenged their load m

  I have a chase bank credit card that I have good ranking and what number do I call to talk to I tunes because he says, use a different card, it's the map I was buy everything what I tunes. Is it because I thought them charge me twi

  Can I have it please the number on I tunes support whether please or have them call me at * Leonardo B *.

  < personal information under the direction of the host >

• I have a mac and I got this massage after I tried to save my cc photoshop photoshop system could not complete your request because the file was not found.

  I have a mac and I got this massage after I tried to save my cc photoshop photoshop system could not complete your request because the file is not found, can someone help me? Thank you

  I installed the 9 raw and everything is back to normal thanks for your email about /peyman

  Skickat fran min Samsung-enhet

• Hi, I have to Malaysia, I'm trying to load down the lightroom and cc photo shop trial for the test. but after installation I know is English version! for me, I want to use the version Chinese, how can I change the version English version Chinese. Thank y

  Hi, I have to Malaysia, I'm trying to load down the lightroom and cc photo shop trial for the test. but after installation I know is English version! for me, I want to use the version Chinese, how can I change the version English version Chinese. Thank you

  Hi Alexl2684899,

  Please visit the below mentioned link:

  Change the language of Adobe Creative Cloud applications

  Let us know if that helps.

• I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I have 3 licensees and only 1 active but where to install the creative cloud in another mac do not work

  I have 3 licensees and only 1 active but when installing the creative cloud in a different mac do not work, I need help!

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  then, on the problem, disconnect and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Hello! I have download CC and paid $69.99 but I want to use the programs that I pay for, why, if I pay $69.99, I have to use the test programs? you want to know what I pay and how I can get the services of programs I want to use.

  Hello! I have download CC and paid $69.99 but I want to use the programs that I pay for, why, if I pay $69.99, I have to use the test programs? you want to know what I pay and how I can get the services of programs I want to use.

  Miguelo28272279 for more information on how to solve the connection error preventing your membership to authorize please see sign, activation or connection errors. CS5.5 and later, Acrobat DC.  We invite you to update this discussion if you have any questions about the steps listed in the document.

• Problem with the areo and transparency in Windows 7 after installation of Nvidia Geforce go 6200

  Am having problem with the areo and transparency in Windows 7 after installation of Nvidia Geforce go 6200

  * original title - I'm having a problem *.

  You have the latest drivers?
  http://www.nvidia.com/page/support.html

  Aero - Windows 7 - How to troubleshoot problems with Aero

  (1) first of all, click on the Start button and type in Aero. Now, click on find and fix problems with transparency and other Visual effects of link.

  (2) a new Wizard dialog box opens. Make sure that you click Advanced to solve all problems automatically.

  (3) either the problem will be solved or not. If this isn't the case, you will get a list of items that are potential problems.

  (4) If you want to see more details about the problem, you can click View detailed information. This will give you a list of potential problems that have been verified and those that pose problems.

  If it does not---> click Start---> right click computer---> click Properties

  Click the link for 'Windows performance index' and then click 'rerun the assessment"to refresh your WEI score and try again.

  Note: If you have Windows 7 Starter, or if your system does not meet the requirements for Aero you will not be able to use Aero.

• I tried to update OSX 10.5.6 to leopard 10.6.3 and was not working due to a disk error but now my mac book does not, as the starting system, but after a few secons it will turn off itself, what should I do? Thank you very much!

  I tried to update OSX 10.5.6 to leopard 10.6.3 and was not working due to a disk error but now my mac book does not, as the starting system, but after a few secons it will turn off itself, what should I do? Thank you very much!

  You probably should have updated to 10.5.8 first.

  Installation or update of Snow Leopard:

  http://manuals.info.Apple.com/en_US/Snow_Leopard_Installation_Instructions.PDF