I bought the Photoshop 19.99 plan for a month so that I can check the new Illustrator and other new programs CC and see if I liked the concept... Now that I checked out, I decided to upgrade to the full cloud... There is a prom one year
I bought the Photoshop 19.99 plan for a month so that I can check the new Illustrator and other new programs CC and see if I liked the concept... Now that I checked out, I decided to upgrade to the full cloud... There is a promotion for one year to 29.99 per month for users of cs3, but when I try to upgrade my contract he wants to load the full 49.99... is there someone I can call?
Hello Mary,.
There is a telephone support | Orders, returns and exchanges, you can use > http://helpx.adobe.com/x-productkb/global/phone-support-orders.html.
If necessary and for further questions click on http://helpx.adobe.com/contact.html and 'open' Please use the cat, I for my part had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Hans-Günter
Tags: Adobe
Similar Questions
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I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.
Hello
Please contact adobe for the same support:
Hope this helps!
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When I was going through the purchase plan options, it seemed that I buy a monthly. I had no idea I have would be linked a year. We really didn't have in this regard. Is it possible that I can get out of it. I really wanted a plan for a month not year whole.
I will organize the plan must be cancelled, so it is not renew next month. You can use the images for the first month.
Kind regards
Bev
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Hello, today I bought the creative cloud Acrobat (photoshop/Lightroom). I bought the 1 year license! And now I can't open Photoshop because Photoshop said: Test is on buy a license key! And in Lightroom: performance 30 days! I don't know what I have to do please help me!
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I bought the creative cloud for a year and I want to add Illustrator. I am also a teacher and would like the discount. How can I change the info? I have an ID and pay the heel of the school.
Hi Angie,.
I see that you purchased a plan of photography under the same email that you use with the forums.
Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.
You can buy the complete creative cloud, as well as with discounted prices.
Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud
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I bought the PC Version of Fable III of this year early and installed and created an account with games for windows Live! About 2 months ago, I formatted my computer and reloaded windows 7! Last night I downloaded Microsoft Flight and used my existing account to play! Today, I installed Fable III and the game won't start as it says that I am not connected to the internet! This is wrong since I write here for you! Why my game will not, organize that I have connected to my account last night with problem now? Please help me?
Yes, unfortunately GFWL's an imperfect system. Steam has similar problems. I find the best way to avoid
problems is to play all the games that are related to a system off line.
I have absolutely no interest in what GFWL can offer online, in any case.
Many games have a "fix" for GFWL, which are generally easy to find through a search.
Of course these only help facilitate offside line.Try Timeslips Fable 3 GFWL remover - it is well known in the modding community, particularly
its managers mod for Bethesda games and his job is safe to use.http://Timeslip.users.sourceforge.NET/
.
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Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
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I bought the creative cloud for myself. I can install it to work?
If I bought the creative cloud for my personal use at home, can I install or use the product to my work?
Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. You can be signed two machines at once, but may not use the software on these devices simultaneously.
See also:
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I bought the creative cloud to the photographer now, but my photoshop and my lightroom not active. Why? I use my ID, but I do not understand because my software not active automatically.
In Photoshop under the Help menu click on Sign In if you are not already connected.
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Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
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I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the full version of phones smart blackBerry charger aerize card a...
I bought the full version of aerize card loader and when I recived an alert saying that there was an update my blackberry World app I tried to upgrade and he said he could not. now its saying that my trial is up and his request for a serial number which I did not. so I was wondering if there is a solution to this problem. Please let me know as soon as you can. Thank you
Hello!
To reinstall your applications, please follow this section of the AppWorld user guide:
For more information, registration keys, see this KB:
In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:
- Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
- AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
- Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
- Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key
If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.
See you soon!
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I bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. I don't have any other products Adobe or Photoshop?
All said 'CC', but I can't find Photoshop Elements or CS6. Mine is broken? I bought it directly on the site of Photoshop, but I'm so lost. I tried following tutorial, but that does not open the drawing program. On deviantart, it says that I need to buy the product for $80 and pay a monthly fee on that as well as keep the CC $20 of Adobe to use drawing software? I wasn't aware of this how can I get a refund.
Hi Corinne,.
Creative cloud has no Photo Shop elements.
You can get the version of CS6 from here: download and install creative Cloud applications .
Concerning
Stéphane
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exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.
There is no network problem, I did re-login, I confirm that I bought the plan.
How can I do?
Hello
Please follow the thread to reset the hosts file: problem with the license CC in Photoshop
Please write to us if you still face problems.
Kind regards
Shelly
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I bought a license for Adobe Lightroom 6 software, however when I followed the instructions, enter the redemption code. And he said: 'You have redeemed successfully from Lightroom 6.' but when I click on download it comes up with a CreativeCloudInstaller.dmg (I'm on a Mac). I have not bought the creative Cloud service, just a reusable software license Lightoom 6. Is this correct? It doesn't seem to be a way to simply contact Adobe to find out. I don't want to install the wrong thing
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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