I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

Similar Questions

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium

• Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year).

  Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?

  Hello

  You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud

  If it does not you or if you get an error contact Adobe to contact customer service

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• I can't buy the plan of creative photography of Cloud (one year)

  I tried several times to buy the plan of creative photography of Cloud (a year), but I couldn't. I tried different PCs and devices, but he always says that there was a problem when I click on the button (confirm the membership). Here is the error:

  There was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North Africa Bahrain: Egypt 80081097: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, the Morocco and the Algeria: + 33 157324642 United Arab Emirates: 80004443085 Commonthwealth of independent States (CIS): + 44 207 365 0735

  I'm from Saudi Arabia, so I called this number: 8008446638, but there was a problem with this number too! I can't call this number from a mobile phone, it must be done via a landline and I do not have.

  Could you please advice me what to do to solve this problem.

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?

  Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Cancellation - plan of creative photography of Cloud (one year)

  Dear Sir.

  I want to cancel my membership / subscription to creative photography of Cloud (a year) which began on 1 June 2015. It's because I no longer need this software. Please cancel my membership and refund the fee for the first month.

  Best,

  JL

  Please refer to cancel your membership creative cloud

  Concerning

  Stéphane

• I buy the plan of creative photography of cloud, but I can't update Lr

  I buy the plan of creative photography of cloud

  I have should have Lr CC, right?

  But it's install Lr 5.7.1

  • Why I can't update to 6.4?

  • How can I get the current version?

  
  

  
  

  

  Maybe you have a 32-bit operating system?

  If you have 64-bit, what happens when you click on find additional Apps?

• I bought a plan of creative photography of cloud.

  I bought a plan of creative photography of cloud. However, this should not apply to photoshop CC purchase it could use photoshop cc otherwise, as I want a refund.

  Your ad is not easy to understand and it seems to contradict itself.  Creative photography Plan cloud includes CC Photoshop and Lightroom CC.

• I plan to change the plan of creative photography of cloud. I currently use 5.7 LR with photoshop elements as my level of pixel Editor.  The question I have is if with the plan CC I can choose to download photoshop CC only for now. I'd do it

  I plan to change the plan of creative photography of cloud. I currently use 5.7 LR with photoshop elements as my level of pixel Editor.  The question I have is if with the plan CC I can choose to download photoshop CC only for now. I prefer wait to download LR CC if possible, but didn't know if I could download one without the other. Thanks for your time.

  Hello

  Yes, you could download Photoshop cc only as well.

  Concerning

  Gilles marneffe

• I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol

  I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning creative cloud download &install]

• I recently changed in terms of creative photography of Cloud (one year). How can I add in my package design CC what it costs?

  I recently changed in terms of creative photography of Cloud (one year). How can I add in my package design CC what it costs?

  Hello

  You can buy indesign app only if you just want to add indesign. If you want all the applications included in creative suite cloud, you can go for creative cloud all apps.

  For the price and Indesign added to your subscription, you can connect to both pricing and membership creative cloud | Adobe Creative Cloud

  If you want to upgrade your subscription to creative cloud all the apps you can refer to upgrade or change of plan of your cloud of Adobe Creative

• Adobe Bridge comes with the plan of creative photography of Cloud?

  does anyone know if the bridge comes with creative photography of nails $9.99 plan?

  Hi Scott,.

  Yes special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom.

  Kind regards

  Hervé Khare

• I have a payment problem trying to register for the plan of creative photography of cloud.

  I tried to register for Adobe Creative cloud photography plan today and I met a payment problem, when I tried to pay with my credit card for the S $13 per month plan. He informed me that there was a problem with my order and asked me to call 800-448-1642. I did and the useful operator said that it could raise the question for the payment service. I received the answer from earlier, and I copy it here so that you can help me with it.

  [email protected] through Flybe.com

  16:05 (2 hours ago)

  For me

  Dear Kim NGO,

  Thank you for your interest in Adobe Store-APAC & LATAM. According to your request, we spent reviewing your order. Unfortunately, we are unable to complete your order at this time. If you are still interested in purchasing the products, please place a new order using a non credit card payment method.

  Please note: this e-mail was sent from a notification-only address who does not accept incoming emails. Please do not respond to this message.

  Sincerely,

  Adobe Store-APAC & LATAM Customer Service

  Shop.Adobe.com

  So, how to buy the monthly subscription to Adobe Creative Photography Cloud plan without using a credit card?

  I called my Bank and they verified that there was no transaction on their record for any payment for S $13 today. I tried with my VISA and AMEX card credit (from different banks) and the two do not work. Why Adobe / Digital River rejects my credit card payment?

  The problem seems to be resolved, please try to place another order, send me the result.

  Concerning

  Baudier