I bought the products that goes for a year and I put the redemption code, but when I install programs, it says always that I only have a month's trial. That's happened?
I bought the products that goes for a year and I put the redemption code, but when I install programs, it says always that I only have a month's trial. That's happened?
Hello
Please see redemption code help
If you get the prompt in the first instance, please see the following help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
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does anyone else have this problem? How can I solve this problem?
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Hello, I have Wacom product code in Exchange for buying one. On the CC here there is a button that says "Download" (and not "download trial"), so it seems for the status. But when I press it it says download started, but in fact it didn't. What seems to be the problem?
Hi Lex % 20Draijer,
You can try the same thing using a different browser.
or you can download Creative Cloud via https://www.adobe.com/creativecloud/desktop-app.html
You can also see help document https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html
Hope this will help.
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I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?
you have a number of redemption? If so, https://redeem.licenses.adobe.com/getserial
If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
If you have a serial number, install your software using this serial number.
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I have my payment plan current iCloud from the web, but when I install programs on my Mac, I suggest that the version has expired. How can I fix it?
iCloud is an Apple product... you hear Adobe Creative Cloud?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to connect, it tells me that I need to activate windows so I click on activate the itr tells me that windows is already activated, then takes me in the newspaper and did the same thing
To delete the message you are already enabled, you can force the activation on reboot. If the wpa.dbl and wpa.bak are damaged, they can cause a problem.
Restart in 'Safe Mode '.
Rename wpa.dbl and wpa.bak files located in the the\Windows\system32 folder
Now, the message must be deleted, and you can now re-enable. TaurArian [MVP] 2005-2010 - Update Services -
"Error 1719. Able to access the Windows Installer Service"when you install programs.
After spending the last week every night trying to get some software installed (and of course the search for remedies in probably all available forums), I let go and post this request for assistance. But first my story:
I have lived the last week suddenly my Neat Receipts software does not recognize my scanner more. Trying to reinstall the software, I came across the error that Windows Installer could not be started. That's when I started first for solutions. I was surprised how many solutions I found (but more redoubled practically the same thing), but none did it for me. At this point, I was always under the assumption that it is a problem of the Neat Receipts software.
Then after another night of frustration I could not pass my trial version Office 2010 plus a sort of license error. I was a little surprised that the trial version which abruptly ended without giving me the opportunity to enter a license key (I got wrong), but doesn't bother too much because I liked the product and had noticed last week as well as Office 2010 is already officially released and I decided to buy it. After spending about $300 and a successful upload, I tried to install it.
And here my saga continues. First I got the message that I couldn't upgrade my trial version and need to uninstall. Uninstall with the uninstaller routine does not work (windows error message install), but I could uninstall it using the Windows-Install-Clean-Up utility. Now, I can start the installation process, but after being nearly halfway through the installation, I again get the error of Windows install the Windows Installer Service cannot be accessed (Error 1719). It is roughly the same error that I got at the beginning, when I tried to reinstall the software, Neat receipts. So, it seems not to be a misapplication of Neat receipts or Office 2010, but a windows problem.
The frustrating thing however is that after spending all hours searching online for solutions, the only thing I've discovered is that I am in good company (i.e. There are many others have reported the same problem), but none of the solutions work. Just to be safe, do not for get the same Advisor I tried already several times, let me enumerate what I've done so far:
1. I am logged on as administrator
2 - I started the Windows Installer service
3 - I ran SCF /sannow (no problems found)
4. I not saved and re-entered the msiecec with / opt and/regserver. I did so explicitly for BOTH (!) msiexec programs, one in the system32 folder and the one in the sysWOW64 folder
5. I tried to repair Windows 7 boot from the windows 7 installation DVD and run the option repair (no problem found)
6. I tried to pass the parameter registry WOW64 (for MSIServer) from 1 to 0 (I found this in one of the suggested solutions) [and later again back to the original value 1]
7. I tried to 'force' windows to ignore the msiexec for 64 bit (in the system32 folder) by renaming and by identifying the msiexec for 32 bit 9 in the sysWOW64 folder) and update the path regsever C:\Windows\system32\msiexec.exe \V to C:\Windows\syswow64\msiexec.exe \V
8 - I disabled my firewall and antivirus
9 - I did everything above in many variations with reset (both the save option - reboot)
-in fact, I could do things more I can't remember.
Unfortunately a recovery is not an option most, because I guess I tried too many things and my view of the possible return is a point in which my computer was already in place...
I tried to involve as well a representative of Microsoft support explaining my dilemma, but only made e-mail a generic response on this same forum (great customer service!).
While I was actually pretty happy in the last 4 months with my new Windows7 (and thus Office2010), I am now reaching the point where I fell like throwing finally the towel and kiss goodbye to Microsoft. I was seriously considering to move to Apple before decide me in February favor some cheaper hardware to continue with Microsoft and the new Windows7. But this experience not being able to fix my computer after spending nights in the search for solutions and not be able to get support from Microsoft disgusts me.
Now I wonder if there is someone out there who could help me out here...
Of course, the .msi applies only to installers .msi, which was my mistake for which I apologize. Regarding a clean installation, the fact remains that you have faced this anomaly for several days, a clean install, despite the pain, would be a distant memory now. This is my personal opinion, not Microsoft, they me disavowed a long time ago, in all cases MVPS have nothing to do with Microsoft, although the price is published by Microsoft, it is awarded for the caregiver, or in this case try to help others. It is good that I can at least allow you to vent, it's better out there that maintenus kept bottled upward, no matter how hard it seems to fix the problem, it will be resolved in your favor by subsequently, one way or the other.
In pursuing the side of permissions of things you can try that if you wish.
This example may or may not work for you, with your program?
"It seems that the"Run as Administrator"command gives you administrative privileges only, and they are not enough to install Java (and OpenOffice, by association). To work around this problem, you must actually connect to an administrator. Open a command prompt with admin rights by clicking Start, type cmd in the search/run box, hit CTRL-SHIFT-ENTER. At the prompt, type:
NET user administrator / Active: Yes
Then disconnect from your regular account and record as an administrator, you should be able to install the program. When you are finished, open a session to your regular account and, for security reasons, disabling the account administrator for assistance:
«net user administrator / active: No.»
http://user.Services.OpenOffice.org/en/forum/viewtopic.php?f=15&t=11706#p55879
See if this program you can tell what is happening with the failure of the Office to install.
Process Monitor v2.8
http://TechNet.Microsoft.com/en-AU/Sysinternals/bb896645.aspxProcess monitor Forum
http://Forum.sysinternals.com/forum_topics.asp?FID=19Need tutorial for Process Monitor
http://Forum.sysinternals.com/forum_posts.asp?tid=13724If it was purchased through the Office Online web store?
If so, you may need to return to this site at http://office.microsoft.com/en-us/products/ click on the link buy Microsoft Office 2010 today. Then click on the buy now button to your product... When you arrive on the "Items in your shopping cart" page, look for the link to the FAQ at the top of the page. Click on FAQ. When it opens do scroll to 'Customer Service '.
Customer support
What is your refund policy?
Microsoft products purchased through the Office Online web store are eligible for return within 30 days of the purchase date. Taxes paid will be refunded on eligible returns.
Among the exceptions to this return policy: Microsoft backup CD/DVD are not refundable and are not included in our 30 day guarantee.How can I request a refund?
To obtain a refund for digital product please click here {web page link} to access your order history information. Click the Order Details of the order for which you want to request a refund. Use the option «back»
When will be the reimbursement of the credit?
Your refund credit will appear on your credit card within five to seven working days after we receive your letter filled with destruction. If a different payment method has been used, the duration can vary.
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Hi all
I bought yesterday after effects and Premiere Pro.
I used the code redemption I received but CC after and first are still in trial version.
My account is OK, it says I have a subscription for one year for two software...
I tried uninstalling and reinstalling several times, but it is still in trial version...
I don't understand...
Nobody helps me?
Thank you to
Corentin
Hi Corentin33,
You can also try the host file, to then download and run the Adobe Creative cloud tool cleaner and select the host setting Fix file.
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
If it still gives you the same question, I would advise you Contact Customer Care
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
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I bought Photoshop Elements and followed all the instructions for download through the www.adobe.com/go/getserial because I don't have a CD player. I got the serial number, but it still won't let me download the software?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Get the error code 10 when I install wireless drivers.
Original title: driver xp wireless problem
I have an acer laptop with xr pro sp2, with atheros ar5005g wireless router when I install the driver because it shows yellow and discount brand in State and th edriver does not work with the 10 eroor codeHi John player,.
· Did you do changes on the computer before the show?
I suggest to view the article in the Microsoft Knowledge Base for the error you receive and check if it helps.
Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104
I hope this helps.
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What is the problem?
In this case I would advice you Contact Customer Care
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I have downloaded Adobe DW but it can ' t use, can someone help?
Concerning
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What should I do?
Hello
Please, please see Installation failed. Error U44M1P7 | Updates
Kind regards
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I just bought the app but when I open it, it says trial expired
I just bought the app. (photoshop) but when I open it, it says trial has expired... Please helppp!
Hi dishap,
Please see the troubleshooting link: stop creative Cloud 2015 to return to the mode of trial
Let us know if that helps.
Kind regards
Mohit
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I downloaded the trial version and then I bought the program and bought back the redemption code, but when I run the program it says: you are trial version has expired. When I use the redemption code once again, he said: this code is already in use.
What should I do?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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