I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.
I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.
Valoucb,
If it please try to close the following processes and restart the Illustrator application (as an administrator if you are using windows).
- CreativeCloud
- Adobe CEF Helper"
- Service Office of Adobe
- AdobeIPCBroker
- Creative cloud
- Installation of Adobe
- AdobeUpdateDaemon
- AdobeServiceInstaller
- AAM Update notify
- CCLibrary
- node
- The basic clock
- All other Adobe applications.
Please make sure that you are connected to creative cloud with your ID (which has got subscription) correct Adobe and I suggest you to check: cannot launch Adobe Creative Cloud app test to check the permissions on the required folder and try to reinstall the applications.
In case you need help, please share the screenshot of the message and the version of the OS, so that we can help you properly.
Tags: Adobe
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