I ca't install drivers for printer hp laserjet 1213nf mfp

in my computer hp laptop, which is preloaded with windows 10... I even tried together last updated driver on the hp support site... If anyone can solve this, you can... ? ... I need help from anyone... its saying check if cable connected correctly... but his pass properly on other systems with windows 7 and 8.1.

Welcome @S_naveen,

Thank you for your participation in the forums! I see that you have problems installing the printer software and you tried latest drivers with the same results. I'd love to help you.

This can also occur when the printer is already recognized as the USB connection and windows does not yet detect.

Remove the USB cable plugged in, remove the printer in the devices and printers (if the list) and the Device Manager.

To access the Device Manager:

Press the windows key and press X on the keyboard at the same time on the desktop.

Then click on Device Manager in the list.

Verify that connections in Device Manager for the entries of the printer, under Bus USB controllers look for a USB print media or anything with a yellow exclamation point or an unknown device. Right click and uninstall the device.

Let me know if and how the printer was listed.

Then reconnect the USB cable and it must be detectable again.

If you're still having problems, unplug the USB cable, run uninstall and reinstall the printer software again. Do not connect the USB cable until you are prompted during the installation.

Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

Tags: HP Printers

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