I can connect to my wireless router, but cannot get internet connectivity via Wireless. If I connect the cable to the port on the router, I get internet connectivity.

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  Hi Carol_971,

  1. Did you the latest changes on the computer?
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• How can I correct gateway is accessible, but cannot receive network traffic on internet

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  How do i fix gateway is accessible but cannot recieve network traffic from internet
  

  Hello

  I appreciate the efforts to try to solve the problem. You might face this problem because corrupt or the network driver. You could also face this problem because of the incompatibility between the IP address. Please write us with the following details.

  1. What is the brand and model of your computer?

  2. You did it all changes to networking prior to this problem?

  3. Do you have an error message when you try to access the Internet using a browser?

  I suggest you follow the steps below.

  Method 1: Run the network troubleshooter utility.

  Click on the link below and run the network troubleshooter utility. Automated convenience store is a tool that can find and automatically fix problems with your computer. These utilities are not designed to solve all the problems, but they are useful to try because they can often save you time and effort.

  Using the troubleshooter from network in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

  Check the question and proceed to the following method if you are still having problems.

  Method 2: Try resetting the TCP/IP stack.

  Click on the link below and follow the steps as for Windows 7 in the section I would like to fix it myself.

  How to reset TCP/IP using the NetShell utility.

  http://support.Microsoft.com/kb/299357

  You can also follow the steps in the tutorial below. It contains the methods of troubleshooting issues related to the network database.

  Wireless and wired network problems

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Let us know the status of the issue and the details asked. We will help you.

• Since the last update, I can sign into my hotmail account, but cannot access my Inbox

  I updated yesterday and since then I can sign into my hotmail account, but I can not access my Inbox (nothing happens when I click on it)
  Also, I can't access the home page because it does not completely load upward.
  I can see these pages with internet explore

  Follow the suggestions mentioned in the following articles:

  • Clear the Cache and Cookies
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  Check and tell if its working.

  May not be related to your problem, but some of your Firefox Plugins are out of date

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• I can access my hotmail a/c, but cannot read my emails, delete or write messages, ideas

  under windows vista, have not been able to read all the emails because 10 days ago, I downloaded an update of Defender. I access my account hotmail ok but can not do anything with the content. I can receive emails, but cannot read them. cannot write emails or the other.

  Hi John whiteWA,.

  The question you have posted is related to Hotmail and would be better suited to the Windows Live community. Please visit the link below to find a community that will support what ask you:

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• I just installed my new lifeCam VX 6000, the video is perfect, but cannot get the microphone to work. people can see me but can't hear me in Skype. Help, please!

  I just started using the LIFECAM VX 6000 and it's great for video, but I can't micro e to work with my video calls in Skype.

  I did the thing of parameters of hole, etc. and no luck so far.

  Any suggestions?

  Hi LauraYQ,

  Method 1:

  I would say that microphone set as default, you follow the instructions below:

  1. Click Start and click on Control Panel.

  2. click on sound, then a new window will open.

  3. in the new windows, click on the 'Registration' tab and right click in the window and click Show disabled devices.

  4. now check if the Microphone is listed there and right-click on it and choose activate.

  5. Select the Microphone, and then click "Set as default".

  Method 2:

  If the previous step fails I suggest also you follow the steps in the link below:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

  I hope this helps.

• Can print control panel test pages, but cannot print from applications (Word, WP)

  Original title: can print test of control panel pages, but cannot print from applications (Word, WP) no error no message other than can not find printer.

  Recently upgraded to SSD as boot drive.  everything is working except cannot print from Word, WP or any application (Editor, etc.).  Can print test pages to control panel on each installed printer, and do not appear.  Try to print from Word he pauses and says "cannot find the printer."  Tried reinstalling Word without solving the problem.  I don't know that the problem is Windows 7 related, not printer hardware problem.  Several times reinstalled printer that also does not resolve the issue.  Any ideas?  Anyone?  Anyone?

  Hi Doug,

  
  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.
   
  
  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. What is the brand and model of the computer and the printer?
  2. have you made any recent hardware or exchange of software on your computer before the show?
   

   
  Please follow the methods and mark the question below:

  Method 1:

  
  Step 1:

  Run the Microsoft Fix It from the link below.
  
  Diagnose and automatically fix problems printing and printer:
  http://support.Microsoft.com/mats/printing_problems/
  Step 2:
  
  Follow the steps in the link below.

  Printer in Windows problems:
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
  
  Method 2:
  
  Follow the steps in the link below.
  Find and install printer drivers in Windows 7:
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
  Method 3:
  Follow the steps in the link below.
   
  Why can I not print? :
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  If the problem persists then I suggest to uninstall and reinstall the printer drivers.

   
   
  I hope that the information above helps you.