I can go to the internet and all, but on the icon say "NOT CONNECTED" and I tried to connect to the network for 2 weeks already... its still not not workin... Please help!

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  Neil

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  Hello

  You can follow the suggestions mentioned below and check with the question.

  Method 1: You can check out the link below and check if it helps.

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  Method 3: You can try a system restore to the date where everything worked well.

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  Welcome to the HP Forums!

  I understand that you are unable to connect to internet through wired or wireless connections.

  Chances are the drivers are not a problem because you have tried two different connections. Just to be sure, it would not hurt to update the drivers for both cards. Without the exact model number or product, I can't link the downloads for you. For more information on the search for your model and product numbers, click here: How can I find my model number or product number?

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  Test another device. Just to be sure can you confirm me if other devices are able to connect to the network?

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  1. turn off your laptop.

  2. unplug the power to your router.

  3. disconnect the power to your modem.

  4. wait at least 45 seconds.

  5 reconnect the modem and wait for it to come back online.

  6 plug in the router and wait for it to come back online.

  7. turn on your laptop and test your connection.

  Reset the TCP/IP settings on your PC:

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  2. right-click on the command prompt icon and select run as administrator at the bottom of your screen.

  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.

  4 restart your PC and test.

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  1. go to your start screen and type CMD.

  2. right-click on the command prompt icon and select run as administrator at the bottom of your screen.

  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.

  4 restart your PC and test.

  You can also check the router settings and confirm filtering MAC is not enabled.

  I would like to know if this information helps.

  Thank you.

  Click the White Star Kudos to say thank you *.

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  Thank you for being a part of the communities of Apple Support.

  See you soon.

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