I can not load down the windows store and does not refresh

Windows said it fixed the problem but it still won't be updated also I can not down load Windows store, HELP I have no nothing to computing

Original title: windows update doesn't

This problem can occur for several reasons such as interruption of the connection between the computer and the Windows Update service, the system files related to Windows Update do not work properly etc. This problem can also occur if the manifest of components (CBS)-based services is corrupted.

Follow these methods:

Method 1.


I suggest you to temporarily disable any third-party antivirus installed on the computer and check the status of update installation.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2.


Start the computer in a clean boot state, and check the status of update. A clean boot to test if any element of service or third party application startup is causing this issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7, Windows 8

: http://support.microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow the steps under "How to reset the computer to start as usual after a clean boot troubleshooting" in the article to start on normal startup.

Method 3.


You can reset Windows Update components, restart the computer and check the status of update installation.

How to reset the Windows Update components?

: http://support.microsoft.com/kb/971058/en-us

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

Method 4.


Rename the Software Distribution folder and verify the installation state of update.

Follow the steps.

(a) press "Windows + X" and click/click on "command prompt (Admin).

(b) open the command prompt window, type these commands one by one, and press ENTER after each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren SoftwareDistribution.old C:\Windows\SoftwareDistribution

Ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

(d) wait for the course to complete.

(e) close the command prompt, and then restart the computer.

Now, go to Windows Update and try to install the updates. Check if it helps.

Of reference articles.

Upgrade to 8.1 Windows: FAQ

: http://windows.microsoft.com/en-us/windows-8/upgrade-to-windows-8

Error code 0 x 80073712 occurs in Windows Update or Microsoft Update

: http://support.microsoft.com/kb/957310/en-us

Note: When you "Refresh" the applications provided with your PC or you installed on Windows Store will be reinstalled, however, all the apps that you have installed from other websites and the DVD needs be reinstalled as they will be deleted. You will find a list of applications on your desktop after you refresh your PC.

Response with the State of the question and we will be happy to offer you our help.

Tags: Windows

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