I can print but not scan from my mac os 10.6.8

Similar Questions

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• HP Photosmart C6380 will not install on windows 8.1 after upgrade. Can print but not scan.

  I recently updated my windows 8.0 to 8.1 Dell desktop and my 6380 photosomart would not work.  I downloaded the updated driver, and the installer hangs on "rotating disc icon" who then disappears.  It seems that the print function has been installed, but the printer doesn't scan.  Multiple level 4 uninstalls, restarts as well as disabling the firewall during installation;  I can print but not scan.   I know that the printer works fine I can scan my laptop.

  Hello there jcartmell,

  If you are still having the problem with the installation of your printer on your system Windows 8.1, I would try to help out. I read your post and saw that you tried several level 4 uninstalls and still have the same problem installing. I'll post you a few of my recommendations.

  • First of all, I would recommend a clean boot. How to make a boot in Windows (click on Windows 8.1 and follow the steps).
  • After you restart the computer from the boot, complete an uninstall of level 4, you have done previously.
  • When the computer restarts after uninstalling, reinstalling the software: series all-in-one printer, HP Photosmart C6300/6324 full feature software and driver
  • Afterwards, return to the clean boot procedure to activate the disabled services.

  I hope this helps!

  All the best,

• C4280: I can print but not scan - on Mac with HP printer

  Hello. I can print and copy but will not scan. It is five years old, the printer does not see a lot of action and is in good shape, so it would be a shame to get rid of if I can work on what is the problem. Any kind folk know where I should start? Thank you! Eugene

  Hi @walthamstoweuge,

  Welcome to the HP Forums!

  I see that you can print but not scan with printer HP Photosmart c4280 on Mac OS X 10.10 Yosemite. I'm happy to help you!

  Please make sure you have the latest driver installed, in this guide, installation of a printer Mac driver by using Apple Software Update. Then take a look at this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. That applies to your situation as well.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• OfficeJet Pro L7590 can print but not scan

  My printer (Officejet Pro L7590) can print and copy correctly, but the scan function - that has worked well at the same time - has just up and stop working, and my attempts to solve the problem simply go round.

  • When I try to scan using the button start scan on the printer, I get an error message saying 'no scan options '.
  • When I try to open the solution Center, it is said that he cannot run because the installation is not complete.
  • Uninstalling and reinstalling the software (latest version, which is three years, downloaded from the HP website) do not work. The software seems to go through the process of installation very well, but crashes on the stage finish ("product configuration"). Eventually it times out.
  • Once in this case, the installer downloads a supposed solution of the HP Web site. He told me that it is fixing the problem and asks me to restart the computer, saying it will continue after the restart. After I restart, the procedure does not continue, and the problem is not fixed - all the behaviors I describe above are still occurring.
  • Also downloaded one file with other solutions supposed to this question. They do not work. For the most part, they are variations on "run the setup software again", preceded by various other measures. However, when I do this, it re-not installing - it is a completely different window, and if I try to go back to the installation procedure, he refuses, telling me the software is already installed. (And yet when I try to open the solution Center, he always tells me it is not installed.)
  • Tonight is the third time I tried to troubleshoot it. On three occasions, I just gave up in frustration after a few variations of the cover above.
  • I'm this end =><= to="" going="" all="" office="" space="" on="" this="" printer="" and="" getting="" a="" new="" one="" based="" on="" the="" abhp="" principle="" -="">Anything But HP.

  I can't emphasize enough that it worked in the past and this basis still printing very well (with the exception of some strange problems with certain PDF files), but scanning has broken since my last round of hardware upgrades and refuses to be fixed.

  It's incredibly frustrating. Someone just make it work with minimal BS, as he has done before.

  I realize, this is a follow up very, very late, but apparently the problem has something to do with the 32-bit version of Windows 7 running. I recently installed the 64 bit version and now have no problem with any HP software.

  Well, except that sometimes he asked my permission to do an update then fails to actually download the update (I get the same "could not connect to content url" error message that many others reported here).

  Other than that, which is slightly annoying, but doesn't really affect what anyone, everything works fine now.

• Can print but not scan: HP Solution Center says "HP Photosmart Premium C309g-m is disconnected!

  Hello

  I have a PC with Windows Vista Home version 6 service pack 1 for her, a connected HP Photosmart Premium C309g-m wireless printer, my work of connection Wi - Fi and is detected by the printer, but I can not scan anything from the HP Solution Center as it says "HP Photosmart Premium C309g-m is disconnected!

  I printed a wireless test page and it works.

  Any help will be appreciated!

  Thank you

  Catherine.

  Catherine, looks that you encounter some problems scanning on your computer. To start have you tried completely removing the softwware and put it back in place for drivers on the HP site downloads? Here's how I'd do...

  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Download this file and if the option to use the full setting software.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=3793676&

  Install and let me know the result!

  Have a great day!

  -Spencer

  PS I recommend to try installing the printer via the USB cord and an Ethernet cord if this does not work wireless, to test methods of communication. Let me know which, if any, works.

• LaserJet M1522 \HP: I can print but not scan after 10 Windows installed with HP LaserJet M1522 after trying things on this

  I spent many hours on this forum today trying to solve my problem.

  Everything was fine until Windows 10 installed after I * thought * I hit cancel their incessant commercial.   Before the upgrade of the OS,

  1. I used a shortcut to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP\HP LaserJet M1522\Scan which took "C:\Program Files (x 86) \Hp\Digital.

  2. a dialog box appears asking me to choose from a list of profiles of scanning that I did. Once what to choose, I have a second dialog box.

  3. I put the "paper Source" flat and the "Picture color" selected option button.

  4. I USED to be able to just click on Scan and then another dialog asking where to save it but neither preview nor Scan make the scanner scan button.  Overview gives me the wave 'an error occurred... ". Select "vernissage" again.  If I click on Scan, just all disappears.

  ______________________________________________________________________

  I have tried the following to solve this problem:

  Installation of new drivers.

  Doctor to Scan running (here, the green progress bar ends after the "HP M1522nf Scan LI" scanner picking and ending up with an error "Connect without success".)  It allows several options.

  -J' tried power cycling everything.

  -Click on retry.  I take the last option in the list and it gives another green bar and I ended up a complete turn to the first page of the Scan Doctor with the "HP LaserJet M1522 MFP Series PCL 6" and "LI Scan M1522nf HP".  Both still have network connections and "installed".

  -Continue the Scan doctor, I click install get.   I created which today many times without success.

  I came to support and went through what looks like my problem even, but nothing seems to help.  I spent several hours to do.

  I should also mention when it came time to download the drivers there are 3 categories.  In the first category, there are 3 drivers.  I went through each of them at this stage.

  I realize your question at the top of the page is "HP printers - WIRELESS card Scanner is lost (Windows) ''."

  I'm afraid to do an uninstall of HP "stuff" because my computer is a HP and I don't want to aggravate my problems than they already are.

  I understand there is a windows application to use for scanning, but because it also controls the camera to the computer, I wanted to stick with the simple scan, which I used for many years now, coming to scan from my HP scanner/printer to my HP computer.

  Thanks a lot for your opinion.

  OK, got it to work!

  Desinstallion old prinerdriver as good as he got, withdrew the rest of this register and recycled the ' puter.

  Then installed latest firmware for the printer (do not know if this was necessary, but it had those of 2009 and the most recent from 2013, so I guess it wouldn't hurt).

  Installed the latest universal driver for HP (this still does not solve the problem but...)

  Finally reinstalled former driver Win 7 complete solution and then it works. I guess it fills some gaps while retaining the more fresh drivers?

• only, I can print but not scan. windows7 64 bit JH510C-portable no2050 model

  my printer/scanner suddenly stopped scanning. I downloaded several times the software for my printer/scanner not Model No 2050 J510C.  My laptop is Sony vaio windows 7 64 bit.  Once the download has closed my laptop displays "string not found".

  I'm sorry that you are having problems with the scanning.

  How do you download the drivers and software from the CD or the site?

  You can try to run the doctor print and scan and check the results.

  http://support.HP.com/us-en/document/c03275041

  Let me know what happens.

• Color LaserJet MFP Pro 277dw: MFP will print but not scan since update Mac OS 10.10.5

  I had used my LaserJet MFP Pro wireless without problem for several years, with the Mavericks and Yosemite.  A few weeks ago a "update" the printer system is invisible.  After several hours of troubleshooting and to try five or six corrections, I finally got the printer online by using the IP address.

  My computers, however (a performer of the Mavericks and a Yosemite running), do not see the scanner.  It's not a question of adding - they do not to add it.  By HP support, I have reset the system print and tried to start over.  I downloaded HP Easy Print (or Easy Start or whatever), which is the entire site of support in the way of software for the 277dw of the ACM.  The software through me the entire upward and congratulated himself for a job well done, but my printer was not, in fact, related.  He appeared in the printers Control Panel, but would not print.  Just "connecting to printer" in the queue for ten minutes about until what I called off work.  And the scanner does not yet show in the Image Capture, preview or HP Easy Scan.

  So, I went back to my previous fix for the printer, use the IP address.  Any ideas on how to get the scanner appears?

  Hello

  Restart your router by unplugging its power for 30 seconds.

  Once it is fully up and you have internet access on your Mac reboot both the HP printer and the Mac.

  From system preferences, select Printers and scanners and click on the plus sign to add the printer again.

  Can you now ee he listed as Hello type or not?

• HP Photosmart C6280 all-in-one: HP Solution Center does not work. I can print but not scan

  I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.

  Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.

  Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.

  I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.

  A ran a uninstall and reinstalled (second time). It's working now.

• Can print but not scan in Windows 8.1 to HP Office Jet 4500 510n-z

  New computer over the weekend with Windows 8 is installed.  Updated to 8.1online My HP Office Jet all-in-one 4500 prints well, but I have no way to scan.   I tried to use the HP website to download and install the driver.  When it comes to the installation page, it crashes just on the page you are trying to communicate with my printer.   Can't get through this page.

  I also tried the utility HP Print and Scan doctor.   It recognizes my HP all-in-one, but when he goes to the first step in communication with the selected product, you get about 3/4 fact and then it just hangs.

  I tried disabling my firewall.  Still no luck.

  I tried to go to Device Manager and it searched updated drivers.  It indicates that the driver is up-to-date.

  I tried Windows Fax and Scan.  When I select New Scan, it says that I don't have a scanner installed.

  Somewhere, there is a big mistake in this mess, allowing no my printer and Windows allow this pilot be fixed.  Help!

  Problem solved.    I tried installing with the complete set of drivers, but this time I disabled the Norton Firewall and Norton Antivirus.  It worked fine then.

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• Photosmart 4700 all in one print but not scan

  My photosmart c4740 (all-in-one) printer will print but not scan

  Hi Donpaladino,

  1. What is the installed operating system on your computer?

  2. what happens when you try to scan documents?

  3. you receive an error message?

  I suggest you to follow the steps and check if it helps.

  Follow the steps in the link and check if that helps.

  HP Multifunction printers - I can't scan in Windows using the HP software

  If the problem persists, you can also check out the links and check if it helps.

  Scan and send (e-mail, send to folder, digital transmission, etc.)

• Re: HP Officejet Pro 8600 Plus print but not scan

  I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

  Hi mpk1969,

  Mac OSX:

  Try the following steps.  If you want to learn more about your product, click here.

  How to perform a scan: OS X v10.8

  1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

  2. under scan settings, click scan to the computer

  3. make sure that a check mark beside enable scan of the computer

  4. click OK in all the dialog boxes and of proximity

  5. try scan of front panel

  Follow the steps below

  1. open System Preferences

  2. Open Print & Fax

  3. in the white box under printers right-click and select Reset Printing System

  Note: resetting the printing system will remove all printers in the print queue

  4 restart the computer

  5. Open Print & Fax and then click the + to add the printer to the print queue

  6. open the HP utility, and then click Scan to computer to make sure this option is

  Try scanning the computer to the printer and let me know what happens?

  Windows:

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools