I can print Microsoft Word and Excel documents, but I am not able to print from the web. I get an error message that says: "Activation - Code 20' - error"Printer Not Activated".

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  Hey Alan Gaskell,.

  First make sure you have all critical updates from Windows Update, already installed on your machine. Then follow the link below to install a compatibility pack that will allow you to open, edit and save the new format.

  http://www.Microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&DisplayLang=en

  If you need assistance please refer to the community of Office Discussion groups:

  http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

  Hope that helps, I look forward to hearing from you.

  Steven
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Mount for my Microsoft word and excel?

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  Welcome to the Microsoft Community Forums.

  Before I continue I would need some information to help you best.

  1. who are you referring?

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  Hello SAFEERN,

  It may not be a problem with Word or Excel.

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  Marilyn
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  Visit our Microsoft answers feedback Forum and let us know what you think

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  Try the search and post here.

  Microsoft Office 365 communities

  Microsoft Office 365 Support

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  Hi GillianMO,

  Remember to make changes before this problem?

  Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
  Diagnose and repair Windows files and folders problems automatically
  Difficulty of broken desktop shortcuts and common system maintenance tasks

  Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

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  http://support.Microsoft.com/kb/929833

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  Office Forum

  http://answers.Microsoft.com/en-us/Office/Forum/Excel?page=1