I can receive emails via outlook but cannot send

Have a few email addresses for different website that I own.

They are on different hosts in the United Kingdom and the United States.

I did have a problem with receiving or sending emails using outlook 2007 via these addresses with my setup current over the last 4 years in many different countries, European and Asian.

I'm in Australia, using a via Bigpond wireless connection, I can receive emails from all my usual account, but cannot send an email using one of my addresses using outlook.

When I test the settings, I get the following error:

Send a test e-mail message: Outlook cannot connect to your server for outgoing (SMTP) mail. If you continue to receive this message, contact your server administrator or the ISP (ISP).

I contacted Bigpond (ISP) and they stated that as I can connect to the internet and receive emails the problem with not with them.

I would be very grateful for any help, thanks in advance

Jeff

Many Internet service providers don't allow you to connect to their mail servers unless you are on their network.  If you are not using a Bigpond network connection but tries to connect to the Bigpond mail server and uses the standard port 25 of the SMTP outgoing server, then this is probably your problem.  Usually, is authenticating with the server coming out and using a protected port 465 or 587 is required.  Authenticate you on the outgoing server and uses one port other than 25?

Brian Tillman [MVP-Outlook]

Tags: Windows

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