I can see the drive, but can't open the DVD RW drive, nor can I copy them to it.

by clicking on the drive does nothing. It does not open. I can't send pictures on the disc to be copied, nor can I copy photos on the disk. I stopped and restarted. I have antivirus protection that says that it is up-to-date.

I went to the control panel and clicked on the device and it says it's working properly, but this clearly isn't.

Hello

If they do not help so be sure to check with the system manufacturer and/or manufacturer Drive, their documentation online Support and drivers and ask in their forums (if any) on the known issues.

The drive is just stuck?

For the readers of the status bar:

Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a
a paper clip that will release him and the reader to open.

Create a trombone in car Opener
http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

Open a CD/DVD player with a paper clip.
http://www.josepino.com/?open_cd-dvd_paperclip

=================================

For the readers of the slot:

Check with the manufacturer of system on how do to eject the disc.

Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

Be careful as you may damage the player using the method below:

You may need to get the driver to work 1 However, this could still work.
http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

The method used on the Mac could work
http://www.YouTube.com/watch?v=wpWieIoBBrk

How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

Also have heard double tape on a credit card or play can work.

====================================================

If necessary:

Follow these steps to remove corruption and missing/damaged file system repair or replacement.

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

Then run checkdisk (chkdsk).

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

===================================================

After the foregoing:

References to Vista also apply to Windows 7.

Step 1: Please do all the same underneath if you did some before as it is often the set of operations which solves the problem.

Try this double click Control Panel - Device Manager - CD/DVD - device - tab - click on update drivers (this will probably do nothing) - then RIGHT click the drive of the driver - UNINSTALL - REBOOT this will refresh the default driver stack. Even if the reader does not appear to continue below.

Then work your way through these - don't forget the drive might be bad, might have a cable loose or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Your CD or DVD drive is missing or is not recognized by Windows or other programs - a Mr Fixit
http://support.Microsoft.com/kb/982116

The DVD player does not work after installing Windows 7
http://support.Microsoft.com/kb/975270/

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables at both ends. Remove and replace, do not just tight. For laptops, you can often clean power and contacts data with a pencil eraser.

Some DVD players do not use the Windows default drivers so check with the system manufacturer and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

===============================

Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

Did you follow the Troubleshooting Guide for the reader who still does not work? There are some entries in the registry that the troubleshooter does not solve, and those who "could" be the cause.

Check with your system manufacturer Maker and device for possible firmware updates and the correct registry entries for your car.

These are the keys in my opinion, are those in question - secondary-keys for the CD/DVD drive of course because there will be other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You can probably find more information here and maybe even registry settings correct for your CD/DVD from someone with the same drive model.

Forums - a lot of expert real help
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

Use DevManView to locate the CD/DVD in the registry (be careful and do a Restore Point before changing anything)-find the DevManView device and then right click it open in RegEdit.

DevManView - free - an alternative to the standard Windows Device Manager, which displays all devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.html

I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

.

Tags: Windows

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