I can send emails on Outlook Express but I have not received email 5 days

Please help me? I learned by the folks at Microsoft that my problem is in my mail exchange server settings. They suggested that I ask this question here for not paying additional fees. Any assistance in finding ways to fix the problem would be much appreciated.

It is possible or likely that the MS person you correspond to got confused between the two as well.

There might be corruption in the database account in OE that prevents the receipt of messages.  Try to go to file | Identities and setup a new identity.  That will make everything fresh and then add your account and see if it works then.  If so, use file | Import | Messages to bring them from the old identity.

Steve

Tags: Windows

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