I can't access a Web page from ANY browser! Help.
I tried Google Chrome, Safari and IE8, but no matter what, every Web page I try to go to, none of them appear. But I have an internet connection.
Edit: The reason I know that I have the internet connection, because I was able to update my outdated AVG Free and I was able to connect on IMVU without problem.
How do you know that you have an Internet connection? Please give some more information:
1. How do you connect to the Internet? Cable? DSL? Dialup? If you have a cable/DSL modem, the lights are on?
2 If the cable or DSL, is your computer connected directly to the cable/DSL modem or do you have a router?
3. do not connect cable or wireless?
4. Please do:
Start > run > cmd [Enter]
The command prompt opens. At the command prompt, type:
[Enter] ipconfig/all
We are interested in the IP address of the network adapter that you are using (ethernet cabling, wireless network to wireless), IP address of the gateway and DNS settings.
At the command prompt, enter:
Ping www.yahoo.com [Enter]
You get a ping or answer expire?
5. and finally, to give the answers to:
The first Question of troubleshooting: If the problem is new, what has changed between the time things worked and the time they do not have?
The second issue of Windows troubleshooting: what is the status of virus/malware of the machine? If you think it's clean, what programs (and versions) allows you to determine this?
Make sure that the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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en
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Concerning
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