I can't access my hotmail account.

Yesterday, I tried to connect to my hotmail as usual account (acct is * address email is removed from the privacy *). However, he disliked the password that I used, although I have not changed my password in the month. For this reason, Microsoft has apparently blocked my account. It is URGENT that I access my hotmail account as this is the only method I have the receipt of the electronic notification due bills such as mortgage loans and utilities. E-mails also have password for other major Web sites information.

I submitted to a process of recovery, but so far I still can't access my account and it has been more than 24 hours. After Microsoft's answer, I submitted additional information to verify my identity, but still no answer. Please send me an email to my alternate e-mail address * address email is removed from the privacy * to let me know what additional information is needed to have access to my above email account.
Sincerely, Barry

Hello

Answers is a peer support for the site and has no real influence on Hotmail.

HotMail has its own Forums, so you can ask your questions there.

Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/

Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1

Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1

How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

Windows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-us

Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

I hope this helps.

Tags: Windows

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