I can't access the itunes store. It telling me that my network connection has timed out or my network settings are not correct.

Original title: problems with itunes

I have recently purchsed an ipod and downloaded the itunes program.  Everything seems to work fine except or the fact that I can not access the itunes store, so have created new problems.  It telling me that my network connection has timed out or my network settings are not correct.  What settings should I have on, how can I make this work?

Hello

The reason for not being able to connect to the iTunes store may be due to the "hosts file" blocking the iTunes Store, or it can also be caused by security software, most likely, it might be Norton Firewall.
Step 1:

Note: Please make sure that you enable the antivirus/firewall software after the test to keep your computer protected.
Step 2:


See the link below for more details:
 
Unable to connect to the iTunes Store
http://support.Apple.com/kb/TS1368#win24

Follow the steps in troubleshooting mentioned in the above article. If the steps listed in the article do not resolve the problem, contact the Support Apple technique.
http://www.Apple.com/support/
http://www.Apple.com/contact/
http://discussions.Apple.com/category.jspa?categoryID=149

Can run the fixit tool mentioned in the link below:
http://support.Microsoft.com/kb/972034/en-us you can try to disable the firewall completely or include an exception for the iTunes application in the firewall and check for the issue.
Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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