I can't activate my creative cloud... all my programs (Photoshop, In design, etc. will apear now with an exclamation mark

What I can do. Its been 2 days of this problem and I cannot work

Hello

Please use the cleaning tool Adobe CC: use the Adobe Creative Cloud cleaning tool to solve installation problems and then restart the computer and reinstall the applications.

Kind regards

Sheena

Tags: Adobe

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    It download and install ok?

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    If you receive error messages, please let us know.

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  • Why can't I activate my creative cloud?

    I can't activate my creative cloud. I already disconnected return connected, but I still have the trial version of Lightroom and photo shop.

    Hello

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    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

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  • I, go, to, school, home, art, Institute, Pittsburgh, online, year, I, need, the, full, version, to be cloud creative teenager, My, reference, the number, your, company, East, 0186952372, I, again, can not, issue work, Creative, cloud, to, this, new, compu

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    Hello

    I checked with your Adobe ID on the forums that there is no active subscriptions to this topic, please use the e-mail address to which you traded your redemption code and try again.

    Use the link below to install Adobe Creative cloud on the new system.

    Download and install Adobe Creative Cloud apps

    Kind regards

    Bani

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    FAQ: Can I install Creative Cloud on several computers?

    You can either sign of Creative cloud on a computer to connect to another, or as you said, buy a membership second using an AdobeID different so that you can leave, signed at on 4 computers.

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    Hello world

    I have a MacBook pro with creative cloud for teams and the app instaled in my computer. With this license can I use it in 2 different computers (staff/work), but this works only once for me, in my work computer.

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    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

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  • Hello, I can't install the creative cloud, the 48 error

    Hello, I can't install the creative cloud, the 48 error

    N ° 1)

    Launch the Task Manager, click on the more details and end Adobe all related tasks.

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    Go to C: > Program (x 86) > " common files" > Adobe.

    Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

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    Step 3)

    Go to C: > Program (x 86) > Adobe.

    Open the Adobe folder and if it is present and rename the folder Adobe Creative Cloud Cloud - old Adobe Creative.

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    Click on the link below and download Adobe Application manager and install the same:

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    Can I install Adobe Creative Cloud-programs on 2 devices?

    I have 2 computers in my house and I would like to use the programs on both devices (not at the same time). Just at the moment where I'm working on my pc and when I'm in the living room on the laptop.

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    Concerning


    Alex (German)

    Hello, Alexander.

    I found in my library: with CC, you can use the software on a PC and Mac OS. The Adobe ID is used for the activation process. Previously, you could activate only on two instances of the same operating system. This restriction has been removed. Also, if you connect to a third computer on which you installed CC, you are automatically connected on one of the earlier computers where you are logged in.

    BUT:

    The subscription is allowed to a person associated with the membership, so cannot be used on 2 computers of different people at the same time.

    Adobe has this given these tips:

    http://helpx.Adobe.com/creative-cloud/FAQ.html > can I use the software I download creative cloud on more than one machine? > Yes. Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. However, the activation is limited to two machines per person associated with membership. See the terms of use for more information. Learn how to turn off a CC license on a machine.

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    as possible?

    Hello

    Please refer to below the link on how you can sign out of creative cloud app and you connect it with other email.

    Connect and disconnect activate Cloud Creative applications

    Let us know if that helps.

    Kind regards

    Bani

  • I can't reinstall the creative Cloud Desktop Application

    Yes, I checked similar questions!

    I have a CC photography plan and am running Windows 7 Home Premium 64-bit.

    I wanted to update Lightroom for Lightroom 5.71 CC but creative cloud App failed. I tried to reinstall, but it fails with the error code 50.

    I tried to remove the application through Windows Control Panel failed and so I have downloaded and run CC Cleaner approx. creative cloud app will not install

    I have studied this problem on this forum and the Adobe site and I think I've tried everything last week.

    To add to my problems, I had originally a stand-alone version of Lightroom 5 that I considered may be cause of conflict. I've disconnected my account and tried to re, log and my serial number is not accepted!

    I'm totally confused. There seems to be several others affected by similar issues but none of the solutions I've seen seems to work for me.

    Adobes help seems to be missing a little. All users you suggest a solution? I have considered a total uninstall and reinstall, but I am reluctant to go down this path blindly.

    Can anyone offer a solution please?

    This is the relevant content of the lead Creative Cleaner.lof Cloud:

    Gen_WWCombined-en_US-20121017_1230

    [Sun may 03 15:16:54 2015] Please enter (y) for Yes or n for no.... > >

    [Sun may 03 15:16:56 2015] Choose one of the following options to clean:

    [Sun may 03 15:16:56 2015] 1 all

    [Sun may 03 15:16:56 2015] 2 adobe Flash Player 10.2

    [Sun may 03 15:16:56 2015] 3 creative 2014 cloud, cloud creative & CS6 products

    [Sun may 03 15:16:56 2015] 4 creative Cloud 2014 only

    [Sun may 03 15:16:56 2015] 5 creative cloud only

    [Sun may 03 15:16:56 2015] 6 CS6 only

    [Sun may 03 15:16:56 2015] 7 CS5 - CS5.5 - CS6

    [Sun may 03 15:16:56 2015] 8 CS5 - CS5.5

    [Sun may 03 15:16:56 2015] 9 CS3, CS4

    [Sun may 03 15:16:56 2015] 10.  Adobe Id credentials

    [Sun may 03 15:16:56 2015] 11.  Quit smoking

    [Sun may 03 15:16:56 2015] Choice: >

    [Sun may 03 15:17:02 2015] Selected by the user: Creative Cloud 2014 only

    [Sun may 03 15:17:02 2015] Run the command: copy/y call "C:\Program Files (x 86) \Common" "C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702\pdb.db.

    [Sun may 03 15:17:02 2015] Run the command: copy/y call "C:\Program Files (x 86) \Common" "C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702\Media_db.db.

    [Sun may 03 15:17:02 2015] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Sun may 03 15:17:02 2015] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Sun may 03 15:17:02 2015] List of products installed on this computer

    [Sun may 03 15:17:02 2015] List of products for cleaning:

    [Sun may 03 15:17:02 2015] 2 {D7A4F897-B20A-42D0-862D-CB5F6DB7391D} Adobe Photoshop CC 2014 Core

    [Sun may 03 15:17:02 2015] 3 {Adobe Lightroom 8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}

    [Sun may 03 15:17:02 2015] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

    [Sun may 03 15:17:05 to 2015] response 1

    [Sun may 03 15:17:05 to 2015] The following products will be deleted: Adobe Creative Cloud Desktop

    [Sun may 03 15:17:05 to 2015] The following product has been selected for removal: Adobe Creative Cloud Desktop

    Please confirm you want to delete the selected product from the database setup.

    [Sun may 03 15:17:05 to 2015] Type (y) to confirm and delete or (n) to quit smoking... > >

    [Sun may 03 15:17:08 2015] Please wait for Adobe Creative Cloud tool cleaner finish...

    [Sun may 03 15:17:08 2015] OSVersion: 64 - bit

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value: Adobe Creative Cloud

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteValue', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value: AdobeCEPServiceManager

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteValue', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: SmsManifestBaseURL

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: SmsUpdateCheckInterval

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: LogLevel

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: CC Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Remove the key from registry root: HKCR: AAM

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect

    [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect.1

    [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect.2

    [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

    [Sun may 03 15:17:08 2015] Shortcut of the CCA was not C:\Users\Public\Desktop\Adobe creative Cloud.lnk

    [Sun may 03 15:17:08 2015] Shortcut of the ACC wasn't C:\ProgramData\Microsoft\Windows\Start Start Cloud.lnk creative

    [Sun may 03 15:17:08 2015] CoreSync custom hook not found

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] Try deleting the folder because the folder still exists

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] Some files could not be cleaned. Please try closing your internet browser and re-run the cleanup tool to complete your cleaning.

    [Sun may 03 15:17:08 2015] Action: Create the folder C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702 as backup of PDB and DB for this session.

    [Sun may 03 15:17:08 2015] SAVED LOG FILE: C:\Users\Bob\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

    [Sun may 03 15:17:08 2015] Adobe Creative Cloud tool in cleaning completed successfully

    [Sun may 03 15:17:08 2015]

    [Sun may 03 15:17:08 2015] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

    [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

    [Sun may 03 15:17:08 2015] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Sun may 03 15:17:08 2015].

    [Sun may 03 15:17:08 2015] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

    [Sun may 03 15:17:08 2015].

    Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

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