I can't activate the iphone after updating iOS 5

My Apple ID and password is correct, because I am able to connect through site icloud and apple. But when connect you to the iPhone itself, the error message "Incorrect Apple ID,z***@gmail.com does not unlock this iPhone. Advice me please.


Did you buy second hand device, or are you the original owner?

If so, you will need to contact the seller and ask him to remove this iPhone in the devices list. Otherwise, your iPhone will be a useless brick.

Find my iPhone Activation Lock: a mechanism of extraction of the previous owner - Apple Support

Tags: iPhone

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