I can't change my credit card information. When I try to make these I got a message that I can not do this activity now

Similar Questions

• How can I change my credit card information when I get an error message?

  I had to cancel my credit card because it was fraudulently used by someone. Now that I have my new card, I want to update my payment information as soon as POSSIBLE. When I try to enter in the box where you can change your credit card information, I get an error that says: "sorry, there seems to be a problem on our end, please try again later." Can someone please help me because it looks like I'm not the only one who has had this kind of problem. Thank you.

  Hi Mr_Underhill_995,

  I'm sorry for the inconvinience that appeal to you, we recommend that you contact us through http://adobe.ly/yxj0t6.

  You can also send me a message & a phone number as well as the order number private so that I can follow up the matter for you.

  Waiting for your mail.

  Kind regards

  Baudier

• When I try to use 'Hello', I get a message that it is not compatible with Firefox ESR. How to change that. I have the latest version of Firefox and a user.

  I'm not able to use Firefox Hello. I get a message that it is not available in versions of Firefox ESR. How can I change my version of Firefox? I'm a home user and when I click on the link update my personal version of Firefox I get a message telling me I have the latest version. So, I'm stuck. I also used to have a link to beta "Hello" when it first came out (he was working at the time). This link is now expired. Can someone help me understand how to establish access to 'Hello '?

  Hello will also work where you have configured firefox to run in permanent private browsing mode ("never remember history" in options > Privacy panel).

  Privacy, historical settings of navigation and-no-track

• I am afraid of too much lately, I changed my credit card information and my creative combination no longer works, what can I do?

  I had to change my credit card information because I followed my card, bu I changed one day ahead of schedule. Now it's day 00 and ly creative combination no longer works. So I don't know if it was too late or nit, I'm very stressed in this regard. Can you help me?

  It usually takes a day business (pst) for operations to be performed.

  After this time, contact support adobe during hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• cannot change the credit card information

  Hi, I can not change my credit card information in the adobe account.

  There is always an error message on the indicated billing address. (billing address can not been checked) but the billing address is correct.

  So what's the problem?

  Kind regards

  Please contact the Support from Adobe on the Customer Contact

  Hope this will help you.

  Kind regards

  Hervé Khare

• don't want to change the credit card information, but there ist no abo in my Adobe ID under "abo and products.

  Hello, this is Rita of the Germany.
  I use CC for 1 year. Know I have to change my credit card information. I logged on, went to ABO & PRODUCTS, but there is no pick-up abo. Wat can I do not know?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• When I try to change my credit card information, I get the step that the billing address is wrong.

  What do I change my credit card on my account information.

  Verify account problem https://forums.adobe.com/thread/1275549

  Providing all the information, I have, because you really need Adobe to fix this problem

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -e-mail https://forums.adobe.com/thread/1446019

• I can't change the credit card information

  Hello I have used before for the subscription to a credit card that doesn't work anymore, Im trying to change payment information, but it leaves me only to change the card number that I need to change all the info. I change just the number and its does not work. I can't access to illustrator.

  Hi Jeffg1970,

  Sorry for the inconvenience!

  I see a subscription active creative cloud under the same Adobe id as in the forums. If you have an active subscription under a different account although wanting to share the Adobe ID in a private message.

  You can cancel the subscription, see:cancel your creative cloud membership

  Contact customer service for any assistance!

• I was trying to reactive my photoshop that I ordered last November 2014... and I also changed my credit card information to my new.  I accidentally updated my order one for $49, but I don't need this... I wanted that my former order for $9.99 / month reac

  Please help me and call me on the phone (313)996-9094.  I was trying to reactivate my account of photoshop (#AD014742307) I ordered last November 2014.  I've also updated my information of credit card here today.  As I tried to download my old photoshop... I've accidentally upgraded to a plan of $49.99 per month by MISTAKE.  Please call me and restore my old account of photoshop for $ 9.99.

  Contact Support directly.  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I ordered "Creative Cloud student and teacher edition" with a credit card, but when I put my licensed software, "no subscription found" message appears.

  I ordered "Creative Cloud student and teacher edition" with credit card.

  Now I have "order number".

  However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.

  I wonder that I need an additional process to activate my CC first 2015.

  (I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)

  (I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)

  Thanks in advance.

  The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I am trying to download zipped files that were sent to me. They download, but when I try to access it, I get a box that says "application not found". Can someone help me?

  I received files in zip format that I downloaded.  However, when I click on the file to open it, I get a box that says "application not found" and I am not able to access the files.

  Can someone help me understand what is happening and why I can't download files more

  Hi Barbara,

  1. is the specific issue confined to zip files?

  2 have you made changes on the computer before this problem?

  3. is there any software zip file that is installed on your computer?

  First of all, I suggest you try to access a different zip file and check if you are able to open. This will help us know if the problem is with the zip file special or the application.

  I suggest you do a right click on the particular file and select extract and check if you are able to access the particular file.

  See the following for more information Microsoft article.

  Compress and uncompress files (zip files)

  Hope that the information provided is useful.

• How can I change my credit card information

  both my Visa and my AMX cards have changed since the last, I paid for the service. I was able to change the AMX which is my secondary source for the payment, but I can't seem to understand how to change the information on VISAS 'family '.

  Any help?

  This support document should help. Change or delete your Apple ID - Apple Support payment information

  If you are the family Organizer, then you should be able to change the information in the sharing of the family card.

• How can I change my credit card information to the United States on an Australian credit card?

  The system does not recognize I'm in another country and the default setting for the address is in the United States. When I go to the page of Adobe Australia it kicks me back to the United States

  Please see the change of the country associated with your Adobe ID.

  To change the Adobe ID, you can check your Adobe ID account management

  Hope this will help you.

  Kind regards

  Hervé Khare

• Even I have firefox aurora, when I try to download plugins, it shows a message that says that I have an older version of firefox, version 3.6. What can I do?

  I have aurora firefox, but firefox site it shows that I have an older version.

  Some software or malware change your UserAgent string, if you look out you will notice that it displays:

  • User agent,
    Mozilla/5.0 (Windows; U; Windows NT 6.1; El; RV:1.9.2.12) Gecko/20101026 Firefox/3.6.12 BLNGBAR

  You will notice that Firefox includes a search option by default Bling in the at the top of Firefox search bar. Probably anything that causes this isn't that. You will need to find identify and consider deleting the offending software.

  • See http://kb.mozillazine.org/Uninstalling_add-ons

• When you try to activate Windows, I get a message that I have exceeded the number of times that I can activate my OS.

  Reactivation of my professional Windows

  I have a professional windows. I installed it on my Mac and I uninstalled it. But of course I have registered more than once in that it is the machine, but I uninstalled. But now I have an office and I want to use windows profesional in it. Now, when I tried to activate it, it said I crossed my activation limit. Not use it in any other machine. And if we use it in any other machine that I need to disable and want to turn it on in my office.

  Please give me a solution for this.

  Thanks in advance

  If it's a full license or upgrade of detail - you can move it to another computer as long as it is installed on one computer at a time (and if it's a version upgrade Windows the new computer must have its own license of qualification).

  Have you tried using the activation of the phone and talk to someone?

  To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

  1. Click Start, point to programs, point to Accessories, point to System Toolsand then click Activate Windows.
     Or, click on the Activation of Windows icon in the notification area.
  2. Click on Yes, I want to telephone a customer the service representative to active windows now.
  3. Click read the Windows Product Activation privacy statement, click new, and then click Next.
  4. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
  5. When you are given a number and call don't select any option and wait for a person pick up, then explain what happened.

  The American phone for activation number is 1-888-725-1047

  How to activate XP:
  http://support.Microsoft.com/kb/307890