I can't connect my creative cloud using Windows 10 application

The user name and password work fine in my browser, but when I connect to the application, it says "you have been disconnected. How can I solve this problem?

Hi, Alix,.

Please see the links below:

Creative cloud sign me or asking to connect you several times

"You have been disconnected" error every time I try to connect to the desktop creative cloud application.

You have been disconnected - CC Desktop App

Please let us know if you face additional problems.

Kind regards
Shelly

Tags: Adobe

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