I can't connect to the net without being plugged in the router

We just bought this HP dv6 - 6033cl and I can't connect to the net without being plugged in the router, can someone help us please

Hello

1. what exactly happens when you try to connect through wireless? Do you receive an error message?

2. If it works well before?

3. don't you make changes to the computer until the problem occurred?

I suggest you try the steps below and check if it helps

Step 1: In the Windows wireless network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows?T1=Tab03

Step 2: If the problem persists, try uninstalling and reinstalling the Device Manager wireless connection,

a. click Start, type Device Manager in the start search box and press ENTER.

b. locate the network adapters and expand the same.

c. Select the adapter, right click and select Uninstall.

d. restart the computer, if prompted.

Pilots should settle automatically after the computer restarts.

More information: See here

Wireless network card: frequently asked questions: http://windows.microsoft.com/en-US/windows-vista/Wireless-networking-frequently-asked-questions

Hope this information is useful.

Tags: Windows

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