I can't connect to the other user account... error message read s 'user name' or password. We have not set up a password and user name is correct.

I can not access another user account.  It to request a username and password.  I enter the user name is correct and there is no password.  The login page, used to have two icons of the user; but for some reason, the last log on the user icon is here and a new white icon for the new user.

Once a week a few posters noted a problem similar to yours. In this case, I post the answer you see below. The little that I find very irritating that in each case, without exception, the poster was not able to return and account for the results, either because they found my recipe too difficult to follow, or because he or she lost interest, he or she could not be bothered to post a few comments for the benefit of other people with the same problem. There it is again...

I do not know why you can not change this password, but maybe this method will shed light on the question:

  1. Safe boot mode.
  2. Click Start.
  3. Type the three letters cmd into the search box.
  4. Press Ctrl + Shift + Enter
  5. Click on "Run as Administrator".
  6. Type the following commands and press ENTER after each one:
    'John Doe' ppp NET user / add
    (to create an account called "John Doe" with the ppp password)
    net localgroup administrators/add "John Doe"
    (to promote "John Doe" to the Administrators group)
    net localgroup administrators/del 'John Doe'
    (to demote this account)
    NET user "John Doe" ppp
    (to set the password for John Doe at ppp)
    NET user "John Doe" / active: Yes
    (to activate this account)
    NET user "John Doe" / active: No.
    (to disable this account)
    NET user "John Doe" / del
    (do not delete this account)
    NET user
    (to view all existing account names)

Tags: Windows

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