I can't do the system restore and I have nothing on my "All programs" button, which means that I have not accessories, System Tools, etc. How can I get that back?

I can't do the system restore and I have nothing on my "All programs" button, which means that I have not accessories, System Tools, etc. How can I get that back?

Hello CalebCox,

I suggest that you try the methods below to resolve this issue.

Method 1:

This problem can be caused due to infection by the Virus. I suggest that you run a virus scan on your computer using Microsoft Safety scanner and check if you have the same problem.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Check if you have the same problem in the new user account.

You can refer to the link below, which will give you information on how to create and configure user accounts in Windows XP

http://support.Microsoft.com/kb/279783

If works, you can copy data to the new user account:

http://support.Microsoft.com/kb/811151

Tags: Windows

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