I can't download backup as new phone has a lower I O S to 9.3.5 help

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  Hi and welcome to the Forums!

  The list of applications that you see on this catalogue is the list complete and unfiltered applications for all BB models. The list that you see in the interface for device is filtered for your specific device model and the OS. So what you see in the interface for device is a subset - and it is they who are at your disposal. If a developer does not release an app/version for your device, it does not display in your device to AppWorld interface, although it has shown in the web catalogue.

  I'd say go ahead and Unarchive/reinstall the earlier version. Then go to MyWorld and it will show you if there is an update... If so, update. Then, as the old version is now replaced by the new in MyWorld, you can still archive it like the old version will have been erased.

  It it gives you problems, there are other tricks to try...

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Hope that helps!

  Clear the application cache:

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  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  I hope something here get you again.

  See you soon!

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