I can't download files from Internet Explorer they all say that they contain a virus. I can download with other browsers.

I tried to reset all default settings. I removed and added this program.  Help!

Hi Suzette.

We would like to know more details from you to help you to come.

(1) how did you delete and add this program?

(2) what is the exact full error message?

(3) is confined to a particular file?

(4) don't you make changes to the settings of Internet Explorer prior to this problem?

(5) do you have any third-party security software or antivirus installed on your computer?

You might face this problem due to the infection by the virus on your computer. I suggest you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Important: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

Write to us at the State of the issue and the details asked so that we can help you to come.

Tags: Windows

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