I can't download PDFs from the internet because of an error on iexplore.exe running. How can I fix it?

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  a. open Internet Explorer.

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  Hi ZapNap,

  1. did you of recent changes on the computer?

  2. you receive an error message when downloading?

  3. What is the type of internet connection you use?

  4 when was the last time it was working fine?

  5. do you have security software installed on the computer?

  If the problem just started I would say that you check first with the yourInternet service (ISP) provider to check if there are problems at their end, as all downloads are defective.

  If there is no problem at the end of Internet service provider, then I suggest that you check if the problem persists in mode safe mode with networking.

  Steps to start in safe mode with networking

  Note: Do not try the step below if you use wireless or internet Dialup Connection

  (a) restart your computer if it is running.

  (b) press F8 after your computer powers initially on.

  (c) once you see the menu Advanced Boot Options, you can stop tapping.

  d keys) use the up/down arrow to select your selection.

  (e) select Mode safe mode with networking and press ENTER.

  (f) you should see loading drivers and wait please.

  (g) you should then be at the Welcome screen.

  (h) logon to your computer using an account with administrator privileges.

  If the problem persists in mode safe mode with networking then I would suggest that you scan the computer using the online scanner and remove all malware infections or virus from the computer, check to see if it helps.

  The scan below only works on the 32-bit version of Windows

  http://OneCare.live.com/site/en-us/default.htm

  You can use the Microsoft security essentials to scan your computer

  http://www.Microsoft.com/security_essentials/

  I hope this helps!

  Halima S - Microsoft technical support.

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