I can't get CS6 to recognize my Sony DCR-TRV340 camera to capture video from this camera.  CS6 C

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  I use a Sony DCR-TRV250, Windows XP Pro with SP3. When I try to capture video I get the error message "invalid pointer". Then after clicking OK I get, ' the unusable device at this time because there was an error when starting the device.» The video capture device window is open behind this error message.

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  Hi LonJett,

  ·         Have you checked if there is any software updated the same?

  Log on to the Sony website and download the latest version of the software for the camera. Uninstall the existing software\driver and install the last downloaded software\driver and check for the issue.

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  Hi billy2wheels,

  Exactly how you try to install the drivers?

  This indicates that the Setup file is corrupted.

  If it is an installation file that you downloaded, the downloaded file may be corrupted. Try to download the file again.

  If it is a file on a Setup disk, contact the vendor for a replacement drive

  You can download the driver from the sony below link:
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  Reference:
  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/5d70da6f-402F-4c27-AE32-0e3d553020ae/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Have output DV on camera and input Firewire on computer. The computer does not recognize the camera device.

  Just reply to * address email is removed from the privacy *

  What happens when you connect the device to the computer?
  Do you get the ping of the adding new hardware?
  If this isn't the case, I suppose a defective component, maybe the cable, if some tests would be in order.
  Here along the list of things to look at.
  http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm