I can't get my computer in safe mode. The custom of menu f8 "Let me pick something other than the normal mode. My keyboard works perfectly fine (obviously since I could press f8), but it won't let me choose Safe mode.

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  Hi RodneyMcClinton,

  ·         What happens when you try to access outlook express?

  ·         You get the error message?

  ·         Were you able to access emails using outlook express?

  ·         Have you made changes on the computer before this problem?

  Follow the steps in the article.

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  First of all, please release CAPS LOCK, SHIFT, because it makes all this capital and difficult to read. For your question, have you tried it on a different network?

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  1. How is the printer connected? This printer is on a network?
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  See the articles below for more information:
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  Hello

  I can only start my computer in safe mode and my security settings are turned off, what do I do?

  I tried to download an anti virus scan, but it does not work?

  Hello

  1. what happens when you start your computer in normal mode?

  2. what version of Windows is installed on your computer?

  3 are you aware of any changes made to the computer, before the show?

  Assuming you have Windows Vista or Windows 7 is installed on the computer,

  Method 1:

  Perform a clean boot and check for the issue.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you are done with the boot, follow step 7 of article to put your computer to normal startup.

  Method 2:

  Check if your computer is configured to start only in safe mode.

  a. Click Start, type msconfig and press ENTER.

  b. click on the Startup tab.

  c. under Start Options, uncheck safe startup.

  d. click on apply and OK.

  I hope this helps.

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  Hi KerryEllis,

  1. what operating system is installed on the computer?
  2. don't you make changes to the computer before the show?

  Method 1
  I suggest you to run the fixit from the following link:

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  Method 2
  I suggest to start the computer in safe mode and then try to run the system restore.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

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  Hello Mathieu,

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  Let me know what instructions to proceed to the next step.

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• now, I can't get my computer up I think there virus...

  now, I can't get my computer up, according to me, I have a virus... I have a notebook... it tells me to reinstall a copy of the file, l.dll... root\system32\ha windows i can't open my computer this is what keeps poping have cd can b used... once more laptop... it is only a 11 inches and no access to the CD... so know u help me.. pls

  What kind of laptop is (make and model).

  If it supports booting from a USB key, you can make a bootable flash drive that starts the recovery XP (no XP media required) Console.

  Surely someone can help you with that (how about it system engineers)?

  There is probably nothing wrong with your hal.dll file - XP only can not find.

  Unfortunately, even the 'new' Microsoft Answers forum does not have any kind of information system when a new question is asked, so we don't know anything about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Maybe someday the dialog box 'ask a question' forums XP will ask these questions automatically when a new thread is started so I don't have to ask every time.  It might even be possible to solve a problem in a single response when enough information is provided.

  Please provide additional information on your system:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  If the system works, what do you think might have changed since the last time it did not work properly?

  P. S.

  You are unlikely to simply replace the hal.dll by copying a file hal.dll from another system, and here's why:

  When XP is installed, it selects and develops the hal.dll appropriate among seven possibilities of compressed on the CD of installation files:

  HAL. DL_
  HALAACPI. DL_
  HALACPI. DL_
  HALAPIC. DL_
  HALMACPI. DL_
  HALMPS. DL_
  HALSP. DL_
   
  Everyone who can be developed in a hal.dll file, so if it is your intention to replace your hal.dll, you should have to understand or know in advance which is the right one for your hardware, motherboard and processor.  If you just picked one at random, you would have a chance of one in seven (14%) to get the right pair.  You will get maybe lucky.

  Most people would simply choose the file hal.dl_ to expand, but it's the simplest, most boring, generic, and less likely to be correct of all the choices.  It might "work" but it will work hard on something very old material of the system or a virtual machine.

  The file hal.dl_ on the CD is the most boring of all:

  HAL. DL_

  * Standard PC

  It's a good choice for some virtual machines (such as VMWare), but a very poor choice for most systems.

  If I wanted to replace the file hal.dll in the same system here, I would need to expand this file:

  HALMACPI. DL_

  * Standard PC
  * Advanced Configuration and Power Interface (ACPI) PC
  * Multiprocessor ACPI
  * MPS multiprocessor

  If I wanted to replace the file hal.dll on an older system here, I would need to expand this file:

  HALAACPI. DL_

  * Standard PC
  * Advanced Configuration and Power Interface (ACPI) PC
  * ACPI Uniprocessor
  * Multiprocessor ACPI

  If you thought you needed to replace your hal.dll because your system was complaining that the hal.dll file is missing or damaged, the message is misleading, and the real problem is usually the boot.ini file and has nothing to do with the hal.dll file.

  It is also why when people trying to help you give instructions to put in your XP CD and unzip the hal.dl_ file to replace yours, it's usually bad well-meaning advice from a novice.  It is less likely to be the right choice.

  You may be able to copy one from a system with a very similar hardware and the things you can do, but chances are that you will not solve the no boot scenario.  I've never seen a corrupted hal.dll.  Seen the message, not the problem...

  That kind of help is generally going to be very bad - although it sort of logic in a first time and is 'logic', but it will never work favorably and it is usually not the problem anyway.

  I fixed the problem "missing or corrupt hal.dll" several times, but I've never needed to replace a hal.dll file doing - which is never really the problem.

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