I can't get my HP model number 5515 printer to work

I did a system restore and I can't get my new 5515 HP printer to work, the problem seems to be that the computer and the printer are not in harmony with each other. I went to the HP guide to shooters of problems, but without success. I checked the connection Wireless on the printer and its ok. the message on the bridge of photo printers, tells me I have a wireless connection with success. The computer is a computer laptop Dell 9400, Inspiron, about three to four years old. The printer was working until I did a system restore. I press the sign of the key to my Google page and printing sign comes up, when I press print sign, its just dead. I was on Internet explorer, but it was so slow, that I went to Google, chrome, which is lighting fast. The switch to Google Chrome could be cause my problems?

Hello

 
What is the brand and model of the computer?
 
Method 1: Uninstall and reinstall the wireless card driver.
Step 1: Download driver network card wireless on the manufacturer's website.
Step 2: Uninstall the wireless drivers, and then restart the computer. Let Windows install the generic drivers and then see if it helps you to solve the problem.
A. open the Manager of devices by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.
B. Si you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
C. find the device network according to the option of the network card, right-click on it and select uninstall.
D. restart the computer (driver will install once you restart the computer, if you are connected to the cable network)
E. install the wireless network card driver and check.
 
Method 2: Temporarily disable the security software.
Disable the anti-virus software
1 open Security Center by clicking the Start button, click on the Control Panel, clicking Security, and then click Security Center.
2. click on malware protection.
If Windows can detect your antivirus software, it will appear under virus protection.
3. If the software is activated, see the help provided with the software for more information on disabling of this.
 
You can also go through:
Printer in Windows problems.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Every time there is an update of Firefox, I lose the ability to send a / or receive my email in Thunderbird.

    Whenever there is a major update of Mozilla (Foxfire?) something goes wrong with my Thunderbird e-mail account. This time I am not able to receive my email, although it seems that I can send it. I am able to see it on the server of the ISP, so it's s

  • Edit system files

    Hello I need to edit system files, for example in/System/Library/LaunchDaemons /, but it seems that I'm not allowed to. I tried using sudo and I also tried to activate the root account, but even as superuser, I get "ftp.plist" E212 error: could not o

  • RFmx and FetchSpectrum using Python

    Hello I'm trying to use RFmx through Python.NET.  The code works until I have try to catch the spectrum using FetchSpectrum(): # create the name of the variable before you pass it to the method .NET spectrum = RFmxSpecAnMXSpectrum # This does not wor

  • Boot failure when you attempt to auto detect the USB mass storage devices

    I have two USB mass storage devices.  The sizes are 320 GB and a to.  I had problems at the start to automatically detect a storage device.  After reaching the Office I can usually unplugg the 320 device, reconnect, Windows detects the device. August

  • Logitech MX 3200 wireless keyboard support.

    Hi, I have a logitech MX 3200 wireless keyboard and it will not work. He connects with his receiver, but do not work the keys on the keyboard, with the exception of the sleep button! Thanks for your help.