I can't get my hp pro 8500 A910 printer office jet to print in color when I want to.

When I want to print a page of the internet in black & white it prints in color.  When I want to print an Excel in color, prints in black & white.

It is a new problem.  My printer to work just fine.

My operating system is Windows XP.

Which means it's probably a setting, check the following points. (steps written for windows 7)

Go to the control panel and find "Devices and printers" and doulble up until it clicks.

You should see the icon for your printer, choose one without fax in the name.

Right click and choose 'printer properties '.

On the 'general' tab click on 'Preferences '.

In the screen again on the "layout" tab "Advanced" cick

In the new screen make sure that "print in grayscale" is disabled, and then click ok several times until all displays have disappeared.

Try to print again. And ensure that in printing color printing is also checked.

Tags: HP Printers

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