I can't get my hp pro 8500 A910 printer office jet to print in color when I want to.

Similar Questions

• OfficeJet Pro 8500 A910: printer duplex option forget

  I have the duplex unit installed and that you have used successfully for some time.   Are some time I tried to print double-sided, but the option was not in the print window.  I went into the options of the printer and found that the duplex was not checked.  I checked and was able to print two-sided without problem.

  Some time later I tried again to duplex, and again once the option wasn't there.  I can reset the option, but very shortly after the OS 'forgets' setting.  Basically, I have to do every time I want to duplex.

  This was not always a problem.  It worked fine until a couple of months ago (and Mac OS updates several there).  I have two Macs connected over wi - fi for this printer and Mac have the problem.

  Hey @alhurley,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that you have a few options with the option of double-sided printing associated to your Officejet Pro 8500 all-in-One printer on your computer Mac OSX 10.11. I can help you with that.

  Here's how we should be able to fix this:

  1. Disconnect the USB cable if it is connected.
  2. Click your Apple system and print and Scan preferences icon.
  3. Hold down the command key and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Restart your Mac.

  Now connect the USB cable again if you removed previously. Otherwise:

  1. Go to the Apple preferences system, print, and Scan.
  2. Press the button "+" in the lower left corner.
  3. Select your printer from the list.
  4. In the box next to click on Airprint and select your printer from the list.
  5. Click on Add.

  One last thing to do now is click on Apple, updates of the system and all the necessary updates.

  This should fix the duplex printing option. If not then the next step would be to contact Apple as there is something weird is happening with your operating system.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8500 A910: Print in black ink only

  I'm running out of color ink, but printer will not let me just print in black. I can't afford to replace the colors, but the black cartridge is full.  I can't write much more, so I use it to print my letters to my 84 year old mother.  She can't read my writing, so it's really causing me harm.  Help, please!  I set it up to print just in black, but it still does not print until the colors are replaced.

  The Officejet 8500 has separated from the inks and printheads, with "plumbing" to connect.  Printing without one of the present inks ingests between air in the pipes and may damage the print head.

  You need to replace the depleted cartridges.

• You are using windows 7, how can I get my Officejet Pro K8600 print on paper 13 x 19?

  I bought a laptop with Windows 7. Now I can't get my Officejet Pro K8600 to print correctly on paper 13 x 19. It prints on paper 13 x 19, but everything is 8.5 x 11 in size. I click on print, click Properties, change the Super B 13 x 19 paper, press ok, watch box paper 13 x 19 with images by filling out the document, I click ok to print and it prints the image 8.5 x 11 in size on paper 13 x 19 rather than fill the paper 13 x 19. I did not have this problem (and still haven't) with my old laptop with XP. It is the operating system or is it a bad setting in the properties? I tried to compare the property settings in both computers, but I can't find any differences. I don't think it's the driver... Please help!

  Hello HW,.

  Try this: go to devices and printers and right click on the of K8600 Officejet Pro and click on printer properties. Go to the Advanced tab and click on the button called Print Processor. Select Winprint. Try another print and see if it works now. If you still see the same question to see if there is an option of scaling in the print dialog in the application you are printing from.

• HP officejet pro 8500 A910: HP officejet Pro 8500 A910 not found.

  When I click the Start scan this popup HPScan happens, however until I uninstalled and reinstalled via software CD there was an another popup that said cannot communicate with a list of things to do including unplug it 10 dry. the router etc and printer.  Which does not appear more and before that, when I printed I need to clear the province of Quebec before the printer would print: WordDoc. Now, it has nothing hanging in Quebec and fact to the printer, but I can't scan. I contacted Sitecom and done everything I can do with them. The IP address is not appear in the properties of the printer, it shows a WSD Port and not TCP/IP. WIFI summary information indicates an IP address which has been registered before the last week power issue. Since this issue, the analysis did not correctly. A month ago there is power problem and when it was all done with, as well as of Sitecom and WLR 5002-AC750 everything worked on this IP address 192.168.2.99; but now the router is not displayed it and when I try to make a connection static it will not accept this IP and indicates the reason because he's not with the router IP listing series. I even restored HP printer, etc. Sitecom said I need to contact you because of the language of the printer or something like that. Please do not forget that helped Sitecom there are a lot of things a few weeks and you have the printer works on the router etc. is not that they are unwilling to help, they are now limited to go further in the problem of scan and I can't give them an announcement IP of the printer that works with the router , but it feels so... How can I get this IP?

  Hi @newdawn,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8500 A910 printer will not communicate wirelessly on your network. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you attempted to assign a static IP address, but the INVESTIGATION period is to give you questions. Please the following steps to help solve the problem.

  What is the IP address of the computer?
  It starts with 192.168.2.XXX?

  • If the computer has a different IP address, such as 192.168.1.XXX. This means that the computer and the printer are on different networks.

  If so, please proceed as follows:

  • Restore the default settings of network on the printer.
  • Run the configuration wizard wireless for reconnected to the network.
  • Click here to update the firmware of the printer.

  TIPS:

  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  You can try to change your WSD printer port by a Standard TCP/IP port.

  Switch your printer WSD for a by Standard TCP/IP port port To do this, you will need your current IP address printers.

  You will then want to follow these steps for the switch port:

• HP Officejet Pro 8500 A910 connection problem

  Dear Forum,

  We have problems of connection with the Officejet Pro 8500 A910 printer/Scanner.

  The device is connected through the wireless network and can reach the server (e.g. for the storage of digital images).

  When we try to access the printer (or scan) with a computer (WinPC or Mac) that is also connected via the same wireless network, the printer/scanner is not reachable (host unreachable), i.e. even a simple PING for the network address (IP V4) of the printer/scanner cannot be completed. As soon as we connect to the computer via the wired local network, can be reached at new printer/scanner (normal operation). Between the two States (computer connected via wireless or wired LAN) no changes have been made to the configuration of the printer/scanner. It's all simply inaccessible when the computer tries to connect to the printer/scanner is connected through the wireless network.

  We looked at the different wireless router firewall settings, but can't find anything, the firewall is off (like the router works behind a firewall, like all LAN).

  I've been "compatibility 802. ' 11 b / g "in network settings advanced printer, without effect.

  Anyone who has a smart idea why this is so? We tried different computers with different operating systems, but still the same photo...

  Thank you!

  What router?  Is "isolation wireless" or "AP Isolation" enabled on the router?  This prevents any communication between wireless devices.

• Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

  Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

  Error-windows 7. hta is not a valid win32 application.
  Help, please
   
  Original title: 64-bit Windows 7 pofessional

  Hello

  1 are you getting this error when trying to install the drivers for the printer from the CD?

  2. what exactly is the problem that you are facing with the printer?

  This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

  You can also contact the HP support forum to get help:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• How can I get my Macbook Pro to synchronize the calendar with my iPhone?

  How can I get my Macbook Pro to synchronize iCalendar and Notes with my iPhone?

  Turn on iCloud on all the only devices and they will be automatically syncs.

• How can I get my Satellite Pro A300-193 of hibernation?

  How can I get my Satellite Pro A300-193 with Windows XP SP3 from hibernation? (Get out the battery seems a little over the top)

  TIA

  EPX

  How about pressing the power button a bit more?

• How can I get Windows 7 Pro 32 bit automatically connect to drives mapped to the startup?

  How can I get Windows 7 Pro 32 bit automatically connect to drives mapped to the startup?

  Hello

  It should connect as much as the other computers with their car are on the account users are properly configured, security passwords are defined and firewall do not block.

  If the system is only yours and there is no need of local network security, enable the guest account on all computers, give them all the permissions and there will be less to worry about connection mapped, but local drive without security.

  PS Ce preceding is based on cable connections. If the connections are wireless, it's another story.

  Due to the maturity of the wireless adapter and their support through the OS, automatic connection could not occur.

  Wireless is great, but most of us try to sneak out of it the uses it was not designed for.

  -------------------------------
  My posts reflect my understanding and experience. It does not necessarily reflect the opinion or the vision of Microsoft, or anyone else.

• I just got a new Macbook Pro when I reinstall my CS4 Master Collection everything works fine, but I can't get Acrobat 9 pro to get the serial key

  I just got a new Macbook Pro when I reinstall my CS4 Master Collection everything works fine, but I can't get Acrobat 9 pro to get the serial key

  OK, it worked. Someone suggested dismantling drives all connected. In fact, no luck. But while all the disks were taken out and closed all applications I uninstalled Acrobat Pro using the application in the folder Acrobat Pro. Then I went back to the installer and have already told him only to install Acrobat Pro. Once done everything first, I opened Acrobat Pro. He asked to install some extras and I said no a few times. It opened and worked on a test pdf. With her still open I tried to open Acrobat Distiller. He did not ask a serial number, but I wanted to just install an extra. I said no again and it finished opening. Wanted to be my default PDF application but an extract which is better so I said, person not the last time. He has worked to create a perfect pdf of an Illustrator EPS. Hope this works for you also.

• I can't get acrobat adobe pro pc installed - I get a message that my trial is over - I bought the product on 10/05/15 thanks

  I can't get acrobat adobe pro pc installed - I get a message that my trial is over - I bought the product on 10/05/15 thanks

  Hi Linda@12oaks,

  If you have purchased Acrobat, you would activate the software using the key series (if license) or Adobe ID (if subscription).

  Please navigate to this link for more help on the same:

  Convert Acrobat DC trials in full license

  Kind regards

  Ana Maria

• HP Officejet Pro 8500 A910 Premium will not send fax from computer with Windows 8

  My printer was working fine on Win XP and I could fax directly from the printer or the computer.  I installed 8 32-bit Windows (I am under an older system that works very well for everything that I use it for - thank you very much) and downloaded the latest driver for HP large & software for Win 8 32-bit.  Everything works perfectly, except for the computer fax.

  If I run the test of the printer fax, the fax test PASSES.  If I run the test fax from the computer, the fax test PASSES.

  If I put documents into the feeder of the printer and use the features of fax printer, it Fax beautifully.

  It's only when I fax from the computer, the screen appears with the status of the queue, then state turns to cancelled each time.

  He has always worked on Win XP.

  The FAX and FAX printer driver for the printer-FAX appeared in Control Panel automatically when I installed the HP drivers/software update.  All the properties of the FAX printer seem good.

  I tried a usb connection and a connection of network ethernet, with the same results.

  Printing and scanning all work fine.  I really like this printer and I love it even more if I could figure out how to get by fax a document from the computer.

  When I say fax from the computer, I mean opening a document saying print, select Fax - HP Officejet Pro 8500 A910, filling the page of information by fax, selecting my cover page options and press send fax.  Everything like I used to do it before I upgraded to Win 8.  When I hit send fax, it is when I get the popup that fax is in queue, then it goes to cancelled.  No error codes are displayed, no clue as to why, no nothing.  If I print the document and put it in the printer tray I can using display printer fax without problem.

  Very weird.

  Well, I spoke with some of the engineers, and they suggested next steps. First of all, here's a thread on a forum of MS on the removal of an alternate driver.

  http://TechNet.Microsoft.com/en-us/library/cc730875.aspx

  Another thing to note is that in Win8, you can easily access the command prompt by pressing the windows key and typing "command prompt".

  In addition, I will PM you walk a few others on the removal of the remains of the software from the back-end of your PC. To be sure, you will need TO follow these instructions to the letter.

  Do these two things and let me know what happens after the installation of the printer again since the direct download link I already provided above.

  Let me know and have a great day!

• OfficeJet Pro 8500 A910 Bootup message: cannot find 'RunDLL '.

  10/29/15, I replaced a HP Office Jet Pro 8500 A910 with a Pro Officejet 8620. I uninstalled the software for the 8500. At the start of the PC, I get a messace box that reads: ' there was a problem starting C:\Program HP HP Officejet Pro 8500 A910\bin\HPStatusBL.dll the specified module could not be found. "  It is probably a remnant of the uninstallation. How can I get rid of the message?

  Hello

  From the file Explorer, type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup, and then press ENTER.

  Remove the HP status and the alert shortcut and reboot.

  If there are 2 such shourtcuts right click and select Properties, then look up that points to the folder of 8500 and delete.

  Then restart your PC and check again.

  Kind regards

  Shlomi

• Fax on HP Officejet Pro 8500 A910 Win8

  I am trying to send files from my PC (with Win8) through my HP Officejet Pro 8500 A910 All - In - One.

  The manual says to choose the option to fax in 'print '. There is no option.

  No one knows what drivers or software to install to get it to work? I can scan and print but not fax.

  I downloaded and installed the latest drivers and firmware on HP site but nothing new appears in the print options.

  Thank you

  K

  Hello @KentHP and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are looking for in your computer's fax options.  I would like to help.

  It appears that there may have been a recent software update.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!