I can't get my Microsoft Bluetooth Notebook Mouse 5000 to connect to windows xp

Similar Questions

• Microsoft Bluetooth Notebook Mouse 5000 bluetooth service is not in the list.

  Original title: Microsoft Bluetooth Notebook Mouse 5000 bluetooth device settings problems and

  I recently bought a laptop computer Lenovo ideapad Y530 and a Microsoft Bluetooth Notebook Mouse 5000.  I can't mouse to be recognized by the application of Bluetooth device.  I can go into the control panel and I see the icon of Bluetooth device.  I can click on it, but I can't select device settings.  When I click on device settings it is just and do not return the user interface.  Also when I followed some of the suggestions in the other forums on enter the services.msc look for Bluetooth Support to ensure that it is on, that service does not appear on my list to select.  Also, it does not find the device mouse even when it is in pairing mode.

  This icon does not appear on the status bar at the bottom of the screen with the other icons either.  The WLAN icon is there but not the Bluetooth.  Is there a way for me to check to make sure that the Bluetooth is actually being run and get the mouse to work?  I have Windows VISTA with service Pack 2 on the laptop.

  Hi POW2,.

  This is the site you can download the software/driver for your mouse.   There are two 5000 mouse listed, I don't know which is yours.  Do a test to see if the problem will be solved.

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Let us know if this helps, Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Bluetooth Notebook Mouse 5000 installation error: "problem installing the driver for the device software - file to install the driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or la

  Original title: Microsoft Bluetooth Notebook Mouse 5000 install problem

  I have a LG S1 Pro Express dual computer with vista sp2. My Bluetooth Notebook mouse 5000 can be coupled to my computer, but after pairing, it will say "Device Bluetooth HID - ready to use" and "unidentified - device failed. It then opens a window saying "problem of installing the software driver for the device - driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or later. »

  I checked some things here and read about intellipoint 7.x and installed but it still does not work. This used to work before mouse

  Hello
   
   
  The drivers that you try to install seems to be corrupted. Let us fisrt remove all traces of the software driver for this device in the Device Manager and then install the drivers from the manufacturer's Web site.
   
  Step 1.
  You can uninstall the audio drivers completely from the Device Manager and re-install from the manufacturer's Web site.
  I would also recommend to check if there are Windows updates for this device.
   
  Step 2.
  Here is the link to download the latest drivers.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK
   
  Select the type of product like "Mouse" and select the product as "Notebook Optical Mouse" and your version of operating system and the language of the operating system.
   
  This page will direct you to a link to download the IntelliPoint software, which is the software of the mouse.
   
  For more information see the links below.
  Automatically get recommended drivers and updates for your hardware
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
  
  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
   
  I hope this helps.
   

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Microsoft Bluetooth Notebook Mouse 5000 appears as mouse HID-complaint only, and does not appear in Intellipoint correctly

  I just installed the mouse on my laptop Dell D820 running Windows 7 Ultimate (all the fullyy patched)

  The mouse is recognized by the system and displayed both Bluetooth devices and devices windows with the correct name: Microsoft Bluetooth Notebook Mouse 5000.  It works also.

  However when I open Microsoft Mouse and go to the tab buttons, it is reported no. Microsoft USB mouse detected which means that I can not configure the buttons, etc.

  And when I go to the Hardware tab reports the mouse as a mouse HID-complaint that is so, it also appears in Device Manager.

  So far I have tried:

  • Remove the mouse, and then reinstall (in a number of different ways).  When he returned, he is reported as 'unidentified device' and the device driver indicates a driver installation failed
  • Uninstalling and reinstalling Intellipoint - latest version downloaded and installed to sweat
  • The mouse of uninstall, reboot and reinstall the mouse

  All very irritating.   Any suggestions to get the system fully recognize the mouse, please

  See http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=099&active_tab=systemRequirements.

  IntelliPoint is not necessary and does not support the Bluetooth Notebook Mouse 5000. The buttons are not configurable.

  There are some other Bluetooth Microsoft mouse which are supported by IntelliPoint, and the buttons can be configured.
  See http://www.microsoft.com/hardware/mouseandkeyboard/ProductList.aspx?type=Mouse&techId=Bluetooth

• Buttons change Microsoft Bluetooth Notebook Mouse 5000

  I just bought a Microsoft Bluetooth Notebook Mouse 5000 and I have Vista on my laptop. I work my lefthanden mouse and must change thte mouse buttons. I tried to change the buttons in my control panel, but nothing happens. The mouse is not in the list of the mouse in the control panel.

  How can I change the buttons?
  Concerning
  ASTA

  Hello

  I thank you for your answer, but as I wrote above, I had already tried that. It did not work with this mouse.

  But I found an application that solved the problem. X - mouse button control. Worked like a charm.

• Microsoft Bluetooth Notebook Mouse 5000 question

  I've been using the Microsoft Bluetooth Notebook Mouse 5000 with my laptop Sony VAIO under Vista Home Premium for almost 6 months. A few days earlier, I was transferring a file from my laptop to my phone via bluetooth while the mouse is connected. During this operation, the cursor of the mouse began to move eradically in the branch on which I show the mouse. He was slow and jerky by following my movements. I had noticed this behavior in previous proceedings, all in my phone and pc were in communication via bluetooth. To fix this issue on all other occasions, I would be simply to disable the bluetooth mouse that had completed the transfer and then turn it back on and it will behave as expected. On this occasion I hit by mistake the detectable button on the bottom of the mouse instead of the power switch. The mouse came into discoverable mode, indicated by the alternating flashes red and green battery light, and the cursor no longer responds. Then, I turned off the mouse and turned back, waiting for his execution to return to normal. However, he was always insensitive. I tried to add the mouse using the bluetooth devices Wizard, but as Research Assistant for the devices mouse is not discovered, although it is in discovery mode. So, I fixed my drivers bluetooth supplied with the laptop, but no change. Interestingly, in the device under the mouse Manager, here's my touchpad and a hid-compliant mouse, if I don't have another mouse connected. When I turn off my bluetooth power, this device disappears from Device Manager and reappears when the power is turned back on, despite the bluetooth mouse not lit. I can still communicate with my phone via bluetooth, but not the mouse. Microsoft sent me a new mouse, but I do not expect this to solve the problem, because I think it's a software problem. Someone at - it ideas? If you would like more information, I can certainly do...

  I had the same problem the year last on a Dell XT; Ms sent me a new mouse BT 5000 and still had the issue. I gave up and updates several months later and unknown, the machine worked again. Today, I tried to use it on another laptop and worked well. I went back to my XT and the red LED flashing (detection mode) is back. Now, it will not pair with a PC. I think the problem is with the mouse it self. He becomes confused and stock in a mode that is not really "detectable" or bc no BT device cannot be found. Remove the water for long periods only resets NOT to be. I finally make it work but don't know what not solved the problem but that's what I did: disconnected (off) BT on PC, which is held to discover button mouse while turning power off, battery removed from the mouse. BT on PC has and began to search for devices of BT, replaced batt in mouse and turned on, you press on discover button mouse (PC is always looking for a device), and he appeared! I chose it and the red light stopped flashing and works well.

  Note that I tried everything back several months ago on the different versions of hosts BT running on XP pro with no luck. Now I use Win7 and this procedure was performed on a Win7 OS PC which seems to be more stable. Hope this helps someone. Sorry I could not be more specific about what is perhaps the question; I still don't know! :)

• Microsoft Bluetooth Notebook Mouse 5000 on laptop won't let touchpad works.

  I have a Dell Studio 15 with Windows 7.

  I chose to disable the touchpad on my laptop computer touchpad options menu when the wireless pointing device is connected.  I do this because I accidetally press.

  The touchpad does not work when it is first started, unless I turn the bluetooth mouse ON and then turn OFF again, the laptop computer touchpad won't work.  If I don't have the mouse with me, I can't use my touchpad.  Even if the mouse is turned off, when I boot I get a notification in the status bar that my touchpad has been disabled because a wireless pointing device is connected when in fact it is not connected.

  I already know of workarounds for the touchpad, click on turn off, but I don't want to do that, I have no mouse connected.

  I already checked dell and Microsoft updates the driver.  I can't find one for the mouse, but I have the latest drivers for touchpad.

  Does anyone have a fix or I have this problem?

  Nothing in the BIOS cost to help.  I tried to turn off the Bluetooth radio, and of course it did not work at all when Windows starts up.  I found myself keeping just the keyboard power.  I discovered that if I put the wireless hardware switch that is on the side of the laptop it allows the touchpad works so I can uncheck the 'disable the touchpad when the USB pointing device is connected.

  It could be that the touchpad software just works well with a bluetooth for the option to disable touchpad mouse.

  I'll just leave all the time now anyway.  It's just a pain when I type, and I think I touched the touchpad and the text is in another place.

  Thanks for the help.

• Microsoft Bluetooth Notebook Mouse 5000 works for awhile then stops

  I used the troubleshooting, deleted and reinstalled the product several times. I'm getting frustrated b/c it will work for a few minutes then stop. And then it's back to uninstalling and reinstalling it.  What is going on?  Why it does not work?

  Hello

  1. do you receive any error messages?

  2. are you aware of changes to the computer before the show?

  You can connect the mouse to another computer and see if the problem still occurs.

  I also suggest you to consult the steps mentioned in the article and the Coachman.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398/en-us

  See also:

  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

  Hope this information helps.

• Cannot use Bluetooth notebook Mouse 5000 - mouse in Windows 7.

  I do not understand, cannot use the notebook mouse 5000 in Windows7. When the Logitech mouse can. I can be found by bluetooth, but it has not installed all the drivers. And it cannot be used at last. I have no why material made by Microsoft may not be recognized by the new Microsoft System. I think it's funny. However, in the website of this mouse. It was said to be supported by Windows 7.

  I have Windows 7 Ultimate 64 bit and you are using the Microsoft Bluetooth Notebook Mouse 5000.  I tried the way Service.MSC recommended to select automatic and then local system and then OK and and so on.  It does not work.  I thought the mouse was defective, but then I tried to pair it with three other phones and it is paired with each other.  Why not on Windows 7 system?  I found the problem.  In all humility, wait a few days before making the following fix to give time for a technical genius to say that it is a good solution or if I just open my system to a host of other issues.  What I can say to you is the failure to connect the mouse has been frustrating but the fix I suggest worked instantly.

  Go to the icon START and type services. MSC and some SERVICES.  The dialog box that opens has a long list of things but find BLUETOOTH SUPPORT SERVICE and double-click or open it.  Select AUTOMATIC.  See the LOG on tab.  Choose the LOCAL SYSTEM and this is the road to nowhere.  This was the recommended fix, but it has never worked for me.  Select THIS ACCOUNT instead.  Type of LOCAL SERVICE.  NOW; If you click OK, it will say select password invalid or such.  No problem.   This; type Local Service in the dialog box, and then delete (a 15-dot-string) password points under the password and remove the string under confirm (the two password boxes are now empty).  Choose OK.  SUCCESS.  It should then tell you to STOP the service, then re - start the service before the change to take effect.  It should work now.

  The first thing to understand I guess, is that there is a difference between the LOCAL SYSTEM and the LOCAL SERVICE.  Configuration help dialog box says the password in the choice of LOCAL SERVICE is a null password - that was my idea.  When I chose the LOCAL SERVICE (typing in the line of dialog box) I would always get the password box and this is what brought me to take a break.  Since it is a NULL password according to the Help menu - then you should be able to remove it?  Yes, I did.  He accepted my change and after stopping and restarting the Microsoft Bluetooth Notebook Mouse 5000 service (don't use any transmitter/receiver) has worked perfectly and CONNECTED!

  I compared all my other systems that accept pairing by checking SERVICES. MSC and each computer using LOCAL SERVICE AND NOT of LOCAL SYSTEM!

  There you are!  As I said to the expectations of the beginning to see if a technical person writes and says "do not follow this recommendation.  I have no computer knowledge and my dose could have opened other problems outside power connect the mouse, the object of the exercise.  I'll look for it, too, in case I just create an unintended complication of other stuff like viruses, malicious this-and-that, and so on.

  I post because the solution worked and I wanted to share the solution of all the many hours of total frustration in finding a solution to the question of the mouse.

• IntelliPoint 7.1 - Bluetooth Notebook Mouse 5000 is not listed

  Hello

  I have the same questions... like a lefty mouser, I would like to disable the left button (default is [back]). But there is no way to do it without a driver. And there is apparently no driver.

  Please add the Microsoft Bluetooth Notebook Mouse 5000 to the list of mice available on this page, so I can choose the right Intellipoint software to download:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Thank you kindly!

  PS. I'm pretty sure that's what everybody asks...

  PPS. I am running Windows XP Professional, 32-bit edition.

  Hi IsLNdbOi and Wi - Fi of Willie,

  The Bluetooth Notebook Mouse 5000 does not assignable keys and does not use the Intellipoint software.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• MS Bluetooth Notebook Mouse 5000 in Windows 7

  I have laptop Dell Vostro 1510 with internal Bluetooth adapter.

  My Microsoft Bluetooth Notebook Mouse 5000 works fine in the OS Windows XP SP3.

  Now I install Windows 7 and the mouse does not at all. When I turn on the mouse comes window asking for a code matching for the device and the mouse correctly recognized as "Microsoft Bluetooth Notebook Mouse 5000". I enter 0000 and then comes error: 'add the device is not leading to an unknown error. The reported error code is 0x80007048f. " And the mouse does not appear in the devices window and printers.

  Computer contains the Bluetooth Dell Wireless 360 Module (hardware ID: USB\VID_413C & PID_8140 & REV_4870) with the generic driver preinstalled adapter Bluetooth from Microsoft.

  Please, any suggestions...

  Thank you.

  I finally find the answer in this post .

  He said:
  "To pair the mouse, press and hold the button of the mouse, until the light flashes green then red (I think these are the colors), once you do that go into the bluetooth device new add and add it." Once she pairs the light will stop blinking and the mouse will start to work. »

  After this intervention my MS BT Notebook Mouse 5000 works fine in Windows 7 without auxiliary driver.

• Can I use a rechargeable battery in the Bluetooth Notebook Mouse 5000?

  Can I use a rechargeable (NiCd or NiMH) battery in my Bluetooth Notebook Mouse 5000?

  Alkaline batteries deliver 1.5 volts while NiCAD and NiMh only provide 1.2 volt.

  A device that is designed for alkaline batteries (1.5 volt) will not work any longer if you use NiCd or NiMh batteries. The difference of the chemistry didn't matter.

  The only way you can use either the type of battery and get the same performance is if the device has been designed to use a type of battery.

  The Bluetooth Notebook Mouse 5000 works with alkaline batteries AAA.

• BlackBerry Smartphones Can I use a Microsoft Bluetooth mobile keyboard 5000 with my blackberry bold 9900 phone?

  I was wondering if I can use a keyboard microsoft bluetooth mobile keyboard 5000 with my Blackberry Bold 9900 phone?  When I go to the pair, the phone finds the Microsoft keyboard, but he asks me a key digital authentication, then for an alphanumeric password.

  Keyboard manual says that if you are asked an authentication key, let the program create, but my Blackberry does not create anything, he's looking for the authentication key.

  It is a company phone.  Should I contact my COMPUTER tech support to see if they can shed some light on this or did someone here knows what I can do to remedy this?

  Or am I wrong in assuming that I can use the mobile keyboard with Blackberry?

  Thanks in advance for your help.

  Jon

  That the keyboard does not support the Bluetooth HID profile.  BlackBerry requires Bluetooth SPP profile.

• Password MS Bluetooth Notebook Mouse 5000 v1.0

  Original title: MS Bluetooth Notebook Mouse 5000 v1.0

  I just had to install a new HDA disk after a catastrophic disk crash.  I have a MS Bluetooth Notebook Mouse 5000 v1.0.  I have more the passkey required.  It seems to me to remember that is was something like 0000 or 1234 when I installed the latter, either a generic standard number.  Can you throw some light on this or tell me where to find it on the device, please?  I have more literature or the documentation that comes with it.

  Hi fffoxxxey,

  Most devices allow you to choose your own password, or you can use a password that is generated by Windows. To make Windows generate a passkey for you, run the Add Bluetooth device Wizard.

  Check out the steps mentioned in the link below to generate a password or pairing code

  Where can I get a password or pairing code?

  For more information, please visit the links below

   

  Set up a Bluetooth compatible device

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• 0x8007048f error, cannot install Bluetooth Notebook Mouse 5000 with Windows 7

  Original title: Bluetooth Notebook Mouse 5000 install problem

  I am user of® Bluetooth Notebook Mouse 5000 with win 7 (Dell Studio) 1555.

  It can use before, when reinstalled window 7. There is an installation problem.

  The specifications may find the material but can't SNYC.

  problem code: "0x8007048f".

  How can I use it again?

  Hello

  Have you done a recent software or changes to the material on the computer?

  Method 1:

  I suggest you go through the steps mentioned in the link and check

  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

  Method 2:

  You may need to make your computer discoverable to Bluetooth devices, or configure Windows to notify you when a new device is trying to connect to your computer. To do this, you need to control how your computer pairs with (connects to) Bluetooth devices.

  To control how your computer pairs with Bluetooth devices

  (a) open the control panel by clicking the Start button, then Control Panel.

  (b) in the control panel search box, type Bluetooth, and then click change Bluetooth settings.

  (c) in the Bluetooth settings dialog box, click the Options tab and do one of the following:

  a. to make your computer discoverable to Bluetooth devices, select the check box for allow Bluetooth devices to find this computer.

  When a computer active Bluetooth device is in discoverable mode, it broadcasts a wireless signal that allows it to be detected by other Bluetooth compatible computers or devices. This is sometimes called pairing mode.

  b. to allow Bluetooth devices to connect to your computer, select the check box for Allow Bluetooth to connect to this computer devices.

  c. to be notified when a Bluetooth device is trying to connect to your computer, select the check box for alert me when a new Bluetooth device wants to connect.

  For more information please visit the link below.

  Add a Bluetooth device or other wireless or network device: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  Change settings for a Bluetooth compatible device

  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  Add a Bluetooth device or other wireless or network device: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions