I can't get my printer to come online.

My printer is offline and I can't find out how to get online.

Hello
  • What is the make and model of computer?
I suggest you follow link which can help you solve your problem below:
Method 1:
I suggest to turn off the power button on the printer and then turn it back on. This will again bring the printer online. Also, you can find the manual of the printer to help.
 
Method 2:
Open the printer Troubleshooter
 
Method 3:
 
Follow these steps:

1. go to control panel and click on devices and printers.
2. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
Click Next.
A dialog box appears for you request that you enter a port name. Type the name \\computer ordinateur\nomfichier.
3. type the name of your computer and the name of the printer (name\\PC\printer )
4. click ok and exit.

Also, you can try to uninstall the network printer in windows 7 and reinstall and check if it works.

Troubleshoot network printer:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

This link is for Windows Vista, but it also applies to Windows 7.

Tags: Windows

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