I can't get my Satellite L70C - 13 c, connected to the internet.

I can not connect to Internet on my Toshiba brand new. There are three likely causes:
(1) on my BT Home hub (modem-router) settings are wrong.
(2) on my Toshiba drivers must be updated, in particular the VPN software supported.
(3) it is a matter of Microsoft.

Experts from the BT forum give me advice here:
httpsXXX://community.bt.com/t5/Connected-Devices-Other/I-can-t-get-my-new-laptop-connected-to-the-internet/m-p/1549571/highlight/false#M115708
and I am trying to establish if the address IP etc I need relate to BT

Experts of the forum Microsoft give me advice here:
httpXXX://answers.microsoft.com/en-us/windows/forum/windows_10-networking/no-access-to-the-internet-on-a-new-win10-laptop/621c11b9-75df-4e3d-bd55-27fff2421c17

Their methods 1 and 2 did not work. I'm not willing to change the registry - I am not convinced.

So the problem I have unsupported software VPN? In this case, or if there are other updates of driver I need, how can I get them if I can't access the internet?

Another problem is that I tried to load it on my new PC (the objects referred to in the forums) from a memory stick, after using my old PC to save them. My new PC has a Home365 month free trial but it is based on a cloud then is of no use. I bought subscription a year from Office365 but need internet to install it. I can't find my new Toshiba's desktop already installed any software on it.
Where can I get out of here, please? My Toshiba drivers and software are up to date?

PS I had problems this announcement - in which case it's because of my links, I inserted the XXXs

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My son-in-law came yesterday. I'm sorry if I'm about to use the technological terms wrong, but the new laptop does not connect to the IPhone (or vice versa), but connects to my modem/router. Also, my Toshiba connects to the internet via an ethernet cable.

He concludes that there is a software problem with the Toshiba wireless adapter.

I've decided that I want more stress and wasted hours over this so I'm about to go back to retailers (again) and require that they sort or replace my laptop.

I will update this when it is finally settled in case it helps others with a similar problem.

Tags: Toshiba

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