I can't get sound on my desk, he was advised to do a sound test in the Directx diagnostic tool, but I do not understand these results? It's how he interprets: -.

Live sound results: failure at step 3 (DirectsoundCreate): HRESULT = Ox8878000a (request failed because Direct resources sound such as the level of priority were already in use by another caller).  Please could someone tell me what this means and if it can be put right. Thanks in advance.

Possibly, you have several programs wanting to use your audio device at the same time or more than one audio device installed...

Several things to try:

(1) make sure that you have no other open software other than the one you want to play.

(2) do you have embedded sound or a sound card? If this last, go into the BIOS at startup to the top and make sure that your sound edge is off

3) update your audio device drivers

(4) download the latest set of XP drivers froom, website of the manufacturer of your PC, or your sound device manufacturer's Web site. The completely remove/uninstall all software connected to your audio device, restart, and install your download.

Re-post if nothing happens.

See you soon,.

Jerry

Tags: Windows

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