I can't get the app to Windows Mobile Device to recognize my HP IPAQ to download reports

Original title: Mobile device application

I can't get the app to Windows Mobile Device to recognize my HP IPAQ to download the reports.  It worked fine on Windows 7, but will not work on Windows 8.  Should I upgrade to Windows 7, or to do damage on the new computer.

Hello

It seems that the application is not compatible with Windows 8. I suggest you to install the application in the Windows 7 compatibility mode to see if that helps.

a. find the executable (.exe file) file for the driver installation program.

b. right click on the file and then click Properties.

(c) in the Name of the Package Properties dialog box, click the compatibility tab.

d. Click to select the checkbox run this program in compatibility mode for , click on Windows 7 with which it is compatible with in run this program in compatibility mode for the list and then clickOK.

e. double click on the executable file to start the Setup program.

Hope this information helps.

Tags: Windows

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