I can't install Adobe Reader 10.1.04 on my Windows Vista computer
I was unable to install Adobe Reader on my laptop Toshiba 32-bit of Windows Vista (SP1) and it would be really grateful for the help.
Here is the error message I get:
Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Check that you have sufficient access to that key or contact your support team.
Here is a brief history of what I tried already:
# 1 AdbeRdr1014_en_US.exe downloaded as stand-alone file several times from different servers and sites.
# 2 uninstalled Adobe Reader 9.0
# 3 Ran AdbeArCleaner.exe several times to remove ANY version of Acrobat or Reader perious.
# 4 open each of my 4 browsers, the latest version of IE, Opera, Firefox and Chrome, looked for Plugins or Add Ons and deleted ALL associated Adobe apps except Flash.
# 5 Open Control Panel, programs, versions searched and deleted ALL of Acro fast player or quick recorder.
# 6 Ran Norton Utilities Registry Clean several times.
# 7 when you try to install the 10.1.04 drive I had ALREADY received this error message:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Check that you have sufficient access to that key or contact your support team.
However, after using the cleaning of Adobe tool, I had is no longer this error.
# 8 I also disabled my A - V program over all attempts to install Kaspersky PURE 2.0.
The reason why I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check indicating:
"Adobe Reader/Acrobat multiple vulnerabilities.
See: http://www.SecureList.com/en/advisories/47133/?function=advisories & VN = 47133
Solution has been updated to version 10.1.2 (or higher).
Now, I can't open it. PDF files. I can't find the so-called Plugin that causes the installation to stop. The installation of the 10.1.04 reader happens to approximately 96% complete, then fails and restores.
# 9 is there an easy solution, such as a tool that autyomatically will remove any corresponding registry key, or apply the correct administrative attributes for the registry keys? If this is not the case, can you please talk me through this step by step. I never been so confused or frustrated by an upgrade of the software, what I thought would be a simple task.
THANKS in advance for your help is very appreciated.
See you soon,.
Ecto
EctoSD wrote:
These complex issues frequently occur?
No, not with Adobe Reader. In fact, the Acrobat cleaning tool should have taken care of that. But it's a question that I see from time to time in the forum of Flash Player. Unfortunately this installer doesn't tell us what key is the origin of the problem.
SubInACL:
- Download and install from this link http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=23510 (the download page doesn't mention Vista, I installed it on Windows 7, so Vista shouldn't be a problem)
- Download the attached file reset_ar10.bat and unzip it in the same folder as SubInACL is installed ('C:\Program Files\Windows Resource Kits\Tools' or ' C:\Program Files (x 86) \...) If you are on a 64-bit system)
- Run the file to extract from reset_ar10.bat (I just noticed that there are not run as administrator from the context menu)
I will attach the reset_ar10.bat file, I get errors during the test. I'll do another post when it's ready.
Tags: Acrobat
Similar Questions
-
I tried to update my Windows XP (switched 56K; don't bother not tell; if I could afford it, I have it!) Adobe Reader 10.1.0 to 10.1.1. acbout 15, or so tries tha expired (always) at 41? %, Adobe finally gave me an alternative download site, saying its engineers were solving a problem on their main site. I've been on their site for "Workaround" '. Player IS downloaded... but now he moved it not because of an error code 1327 - Invalid E:\ Drive. I can't find an "E-reader, valid or not, on my computer. The mousepad on this old laptop has partially failed (no click left/right) so I use a mouse USB. approaching the facility, I even unplugged the USB printer and mouse, but I get the code "E no valid rdive 1327.
I'M NOT a technical person; I was born too early to get into computers, except as a curious things, I use due to problems of handwriting - another question... And I can't really afford to continue to buy bugs or to give up the computer. I need a simple solution. ADOBE offers a fix - it from Microsoft site, but their relationship has brought me around here. That is - what, why is "invalid", and why the computer he located to everything that is not valid as?
Hello
We are pleased to know that the issue is resolved, please post to us in case you have questions that are most associated with Windows.
-
I can't install adobe reader on my mac... I get the message to open the license agreement and select Yes, and then click close
The Rader free does not require a license. If Mac OS ask you the password of your Mac? Or you need to run the reader (open your Applications folder and double click on the drive icon) to accept the license agreement? Be as specific as possible.
-
Can I install Adobe Reader on one drive other than the C: drive?
Can I install Adobe Reader on one drive other than the C: drive?
Hello
Welcome to Adobe Community. Yes, it can be installed on a different drive. Although some of the files installed by this last will be always installed on the C: drive.
When you run the Setup program, use "Change destination folder" at the bottom of the Panel
If you have Adobe Reader is installed on the C: drive, you must uninstall it before installing a new version to a different location.
Thank you!
-
two days and I have can´t install adobe reader
two days and I have can´t install adobe reader - an error occurred during the installation of Assembly component {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}. HRESULT 0X800736FD
Please I need to do my homework
You can try the following:
Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall. Uninstall all traces of all versions of the reader. If you want to reinstall the drive, download the full installer from http://get.adobe.com/reader/enterprise/
-
In my laptop network 2 and an office can I install Adobe products (that I bought) on more than one computer?
Yes.
You can install and activate individual-licensed adobe programs, until, two computers at a time.
-
Problem installing Adobe Reader DC on a laptop with Windows 7.
Problem installing Adobe Reader DC on a laptop with Windows 7. Screen opens with "Undefined" and the installation hangs.
The following error message appears on the script:
Line 202
Tank 13
Error: Cannot set property "innerHTML" reference to undefined or null
Code 0
URL: res://C:\Users\Char\Downloads\readerdc_en_ha_install.exe/160
Any suggestions?
Please use the Installer http://get.adobe.com/reader/enterprise/ offline
This should not give you this problem.
-
I have windows xp service pack 2 (32-bit) system, and I'm unable to install adobe reader 9.5 for my system. The file is downloaded completely, but when the installation starts, it displays error 150105, "this version of windows is not supported for the installation. Pls help.
Hmm,
I checked Self-extractor (Exe version from the link below) and it has different levels of BONE and the appropriate RAM defined in the configuration file - without SP
I advise you to try the MSI version from the link below:
-
Cannot install Adobe Reader DC for the start of Windows 10 menu icon.
I tried to remove the icon through the usual process of clip right mouse, then select "detach from the beginning.
When I try to it, all I get is a pop-up stating "pin to start." Any suggestions?
I initially installed the Adobe Pro DC edition as a trial and then uninstalled. All other components have been uninstalled
with the exception of the icon above.
Hi danielw38975182,
Run this cleanup tool to remove the stains from the previous installation, Download Adobe Reader and Acrobat tool - Adobe Labs.
Restart your system & install Adobe Reader DC using this link http://get.adobe.com/reader/enterprise/, let me know if the problem persists.
Kind regards
Nicos -
I already downloaded the .exe Adobe Reader, but does not work when I click the .exe to install. Thank you
I have re-installed Windows Vista on my computer and appear the problem because Adobe Reader was working normally before.
Hi Abzyx, I have the original Version of Vista, but this time I have not installed any Version of Adobe in my computer. I disable McAfee and try to run it as administrator but nothing. I try to install the version 10.1 of Adobe and the Spanish, but none of them can work.
-
How can I install Adobe Reader 11 to one drive other than C:\?
I downloaded Reader 11, but at no time during the installation process I am invited for an installation location. How can I install this on one drive other than the C:\? I keep my C:\ drive and data storage separate so when the OS crashes I won't lose my data. I have limited storage capacity because I am on a laptop so I don't have my very large C:\, whereas I would have more room for my D:\. Any suggestions?
Sincerely,
LT Gannon
having data on a different drive is a good idea. install programs on a different disk you drive containing bones is generally not a good idea. But if you have the expertise and you are sure of what you are doing:
Mac: ftp://ftp.adobe.com/pub/adobe/acrobat/mac/11.x/11.0.00/misc/
win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5515
-
why I can not install a service pack on my laptop with windows vista
I can't try to install the service pack on my lap top my system is windows vista, there is someone who can tell me what can be the problem?
Hello
Here's how could do if you encounter any problems when obtaining the SPs via Windows Update.
Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.
It will also tell you which SP you have installed.
Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.
Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30
Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299
Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468
Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669
This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.
http://support.Microsoft.com/kb/947366
See you soon.
-
How to uninstall adobe reader 9.3.2,and op windows vista version
How to uninstall version of adobe 9.3.2,and reader I use windows vista operating system
Uninstall a program in Vista
http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-programYou don't mention the reason you want to uninstall Adobe Reader, but if you have issues and that many others still is, try this light and Windows more user-friendly PDF reader. I used it for years.
Foxit Reader
http://www.foxitsoftware.com/PDF/reader/ -
How can I get my voice recognition to work on my windows vista computer?
I tried to set up my recgonition voice for the first time and it worked for a minute, but when I pluged in my helmet a screen come ask me different questions. I thought that I said it's all good but now I can't get my speech recognition to work. Can someone take me through step by step how to make this work? I am disabled and really need speech recognition if possible.
Thank you
Hi llspokes,
1. do you get an error message?
I suggest to try the steps from the link to the following article and check to see if it helps:
Troubleshoot speech recognition
Also, take a look at the link to the following article:
I hope this helps.
-
Original title: Error 1935 HRESULT: 0x8007054F
I can't install Adobe Reader XI (11.0.02) and I've lost the previous version I get the following error message:
Error 1935.An error occurred during the installation of Assembly component {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}. HRESULT: 0X8007054F
I ran an SFC Scan using the administrator command prompt and no error checking was reported.
Can anyone help?
Concerning
Kim Smart
These links should help you.
http://helpx.Adobe.com/Creative-Suite/KB/Error-1935-Assembly-component-Microsoft.html
http://helpx.Adobe.com/Acrobat/KB/Error-1935-install-Acrobat-Reader.html
http://support.Microsoft.com/kb/926804/en-us
Some users confirm the fix here
hTh
Maybe you are looking for
-
Turn off go directly to Windows Live or canned.
There is a setting I don't is not to reverse the go directly to your Windows Live Hotmail Inbox, Skip "Today", I've looked everywhere to stop going directly to my Inbox. I won't be able to choose my hotmail and go directly to my Inbox, I don't want t
-
I got the update a few days previously and immediately noticed the delivery reports for SMS/MMS does not work. I even did a reset of data last night and it still does not work.
-
HP Pavilion 15-p263nd: How do you know voltage and ram clock speed
I have a Laptop HP Pavilion computer 15-p263nd laptop and I want to spend 4 to 8 GB ram, but I don't know witch model or brand I the only thing I know is thad I ddr3 sodim smal ram memory sticks Please can you help me perhaps a link to hp where to bu
-
How to activate the advanced on ES1-311-C82S BIOS?
Hello as mentioned on my other problem (System does not close properly), I can't turn on ACPI in the BIOS settings. For now, there are only limited options, so I think there must be some sort of advanced settings. Is it possible to activate more opti
-
It's the only message I get for Hotmail: Hotmail Hotmail is temporarily unavailable, but it should be available again in a few moments. Have you tried 4 different computers to enter HOTMAIL... all with the same result. Someone at - it suggestions? Ri