I can't install Itunes or Quicktime on my PC

I can't install Itunes or Quicktime on my PC... These are two items that it seems that I can not download. Help!



1. what exactly happens when you try to download and install ITunes or QuickTime?
2. do you have any error messages?
3. were there any changes made on the computer before this problem?

I suggest you try the steps outlined in the links and check if it helps.

Problem installing iTunes or QuickTime for Windows

If the problem persists I suggest you to contact Apple iTunes support. In Apple iTunes technical support information, refer to:

Hope this information is useful.

Tags: Windows

Similar Questions

  • I can't install Itunes on Windows XP.

    Message says: a device is necessary to install on your PC.

    c/programs/itunes file location

    Hi T_868,

    1. you are trying to install itunes for the first time?

    2. have you made changes on the computer recently?

    3. What is the accurate and complete error message you get?

    4 is that the problem is specific to the installation of itunes?

    Here are the steps to install itunes on the xp computer:

    1 - Go to the download page for iTunes, and then select the option "iTunes 10.2.1 for Windows XP, Vista or Windows 7" at the top of the page.

    2 remove the checks of the 'write to me on iTunes news and offers special iTunes' and 'Keep Me Up to Date with Apple News' boxes if you do not want to receive e-mail from Apple.

    3 - Click on the button "Download now". The site provides a field where you can enter your e-mail address, but you can leave the field blank. Save the utility installation on the desktop iTunes.

    4. open "iTunesSetup.exe" when the download is complete. After a moment, a window titled "iTunes + QuickTime" appears. Click "Next".

    5 - Click on the radio button at the bottom of the window to indicate your acceptance of the license terms for the software from Appleand then click "Next".

    6 - click on "install" to complete the installation of iTunes on the computer. The computer may take a few minutes to complete the download, copy and install the data files for iTunes and QuickTime.

    7 - click 'Finish' to begin to use iTunes when the Setup utility displays a "congratulations" message


    Remove and reinstall iTunes, QuickTime, and other software for Windows XP components : http://support.apple.com/kb/HT1925?viewlocale=en_US

    Difficulties to install iTunes or QuickTime for Windows: http://support.apple.com/kb/HT1926

    I hope this helps.

  • Wont install iTunes and quicktime.

    When I try to install Itunes, it tells me that used to install quicktime, and which he needs quicktime.so I tried to install QT only, he was unsuccessful and he says there is an another instillation underway, so she can finish it. I've never had itunes on this computer, so I can't uninstall it. I have vista.


    Follow the information from apple to the links below

    Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7



    Problem installing iTunes or QuickTime for Windows



    Or ask for their support of itunes



    Also try the discussions of apple itunes


  • Trouble installing iTunes and QuickTime

    Hi, when I try to install iTunes or QuickTime I receive the error message in the attached picture. Cancels the operation and I can't complete installation. I can easily install other software. I run Windows 7 Home Premium on an HP Pavilion dv6. Thank you


    Did you download and save iTunes on the desktop > then right-click > select run as administrator to install?

    If you don't have anything done, see if this information helps you.

    "Not to install iTunes or QuickTime for Windows"


    «Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7»


    If the advice already given does not, please contact Apple for assistance.

    "iTunes support-how to use iTunes.


    "Contact iTunes Support.


    Or ask in the community Apple iTunes:


    See you soon.

  • Why I can't install iTunes on my laptop with the Window 10 operating system

    Why I can't install iTunes on my labtop with Window 10 operating system

    Have you downloaded the latest iTunes from here and correct version


    and then run the downloaded installer.

  • I need information on windows xp, I can't install Itunes. Has anyone dealt with ituneshelper.exe Itunes must be reinstalled Windows 7 error message? I've tried everything. Help, please!

    I have an ipod shuffle (first-generation) OLD. My system is Windows XP service pack 3. Computer behaving badly. If for any reason I can't install ITUNES without the error message 7 missing Itunes helper.exe need to reinstall Itunes. I tried many methods to address them. I can't use my IPOD or Itunes.  Please someon point me in the right direction. Thank you angella


    · Brief us with the steps you tried to solve the problem.

    I see many users ITunes with the same concern. According the apple forums, this error is caused if SQLite3.dll is missing.

    For assistance on the issue I suggest you to post your query in the ITunes forum. Link: https://discussions.apple.com/community/itunes/itunes_for_windows

  • I can't install Itunes. I get the SAME ERROR

    I can't install Itunes. I get the following message is displayed: an error occurred during the installation of assembly ' microsoft. VC80. CRT, version = "8.05727.4053", type = "win32", publickeyToken = "1fc8b3b9ale18e3b","processorArchitecture ="x 86 ". Please refer to help and support for more information. HRESULT: 0X800736FD

    I tried to uninstall & reinstall itunes several times. The same error message.

    I am using windows vista 32-bit

    Hello TP24,.

    I found this in another post, and it can help you.
    Posted by PuntXO:

    Check if the service of 'Windows Modules Installer' is started. Otherwise, you receive an error "not enough system resources to 1450" error trying to start, then this is the origin of the problem. To resolve the issue:

    (1) Open regedit and change the following value:


    Key: RegistrySizeLimit

    Type: REG_DWORD

    Value: 0xFFFFFF (4294967295)

    (2) restart

    (3) open an administrator command prompt and run SFC/scannow to verify the integrity of the modules of the system.

    (4) install the updates of windows pending (surelly there are many of them)

    Please reply back and let us know if this can help.

    Thank you

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • I can't install iTunes 10.7 to Windows 7, 64-bit, install stops at the space required with miscalculation: restoration of action

    Original title: I can't install iTunes 10.7 to Windows 7, 64-bit

    I tried to install iTunes 10.7 on my computer, but it stops when the installation says: calculation of space requirements. Then he said only: "roll back the action", "installation failed." I don't know what is happening because I have more than 40 GB of free space on my hard drive. I also tried with an older version of iTunes, but it keeps doing the same thing.

    You can not install itunes while another update that uses the microsoft windows (MSI) Setup program is running.

    what you need to do is:
    update of windows OS and restart.
    install itunes to a partition with at least 250 MB of free space.

    from: http://www.apple.com/itunes/download/
    System requirements Windows

    • PC with a processor Intel or AMD 1 GHz and 512 MB of RAM
    • Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
    • 64-bit of Windows Vista or Windows 7 require the iTunes 64-bit Installer
    • 250 MB of available disk space
    • Internet connection broadband to use the iTunes Store
  • I can't install itunes on my new system. Never will I have access to my ipod again?

    I can't install itunes on my new sysem.  Why not?

    Hello Stefandotcalm,

    Thank you for your message.  Do you receive error messages when you try to install iTunes?  If so, could you please let us know exactly what is the error?  If there is no error, please let us know exactly what is happening when you try to install iTunes.
    We can't wait to hear back on your part.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • I can't install iTunes. Windows XP SP3.

    Cannot install iTunes, Windows XP SP3.  I click iTunesSetup.exe and get the following message "the feature you are trying to use is on a resource not available network.  Click OK to try again or enter a different path to the folder containing the installation package 'iTunes.msi in the box below.  iTunesSetup.exe is in my downloads folder, but it will not be installed.  Any ideas to fix this?

    Cannot install iTunes, Windows XP SP3.  I click iTunesSetup.exe and get the following message "the feature you are trying to use is on a resource not available network.  Click OK to try again or enter a different path to the folder containing the installation package 'iTunes.msi in the box below.  iTunesSetup.exe is in my downloads folder, but it will not be installed.  Any ideas to fix this?

    This message occurs when the registry key pointing to iTunes uninstaller is corrupted (or uninstall of iTunes has been moved or deleted).  The simplest thing to do is just clean things, and then try again.

    Used to have a tool just to do this, called the Windows Installer Microsoft Cleanup utility.  Apparently, however, when this tool has been used (I think with MS Office), removes sometimes more he was supposed to, and that's why Microsoft has removed the tool of its download servers.

    The Windows Installer Cleanup utility is always available from http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html , or you can use the free Revo Uninstaller.  Before using or the other of these tools, create a restore point from the system, backup the registry with C:\WINDOWS\ERUNT, or (if you can afford) creates a full disk image or a clone - just in case.

    Here are the usual directions to perform a "clean installation" of iTunes, based on Support of Apple HT1926 article.

    Go to control panel > Add/Remove programs
    Remove these applications:
    1 Apple Software Update
    2. Apple Mobile Device Support
    3 Hello
    4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
    5 iTunes
    6 QuickTime

    Open my computer > C: > Program Files
    Delete this files (if present)
    1 iPod
    2 iTunes
    3 QuickTime

    Empty your temp directory:
    Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

    If you don't see the local settings, enable hidden files:
    Tools > Folder Options > view tab
    Select Show Hidden Files & folder, and then click OK

    Once this file is empty, restart the computer

    [See note above about the cleanup utility]
    Download & install the Windows Installer Cleanup utility:
    Launch the utility: start > programs > Windows Installer Clean Up
    Select one of the applications mentioned above and click on remove

    Restart the computer
    Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

  • Problems to install iTunes and Quicktime

    I had problems with the installation of all downloads, but the most important of them is me itunes and quicktime, everything that I try to install it says that the

    program does not have a valid digital signature, I did some research and found that this normally wouldn't be a problem because you can ignore

    and install the program. This is not the case, because it seems that my computer where if the digital signature is not valid, I can't install the program. This has been

    for a few months now and it seems to be affecting only recently updated software.

    Hello JFINK,.

    Thank you for visiting the website of Microsoft Windows Vista Community.

    Just for your understanding, the definition of a digital signature is lower.

    What is a digital signature? I suggest that make sure you that the antivirus program is up to date, if you do not have a Windows Live OneCaretrial.  Then try to do the installation.

    Let us know if these steps solve your problem.  I hope the information is useful.

    Kind regards

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How can I download itunes and quicktime for windows 7 (64 bit)

    I'm trying to download the most recent, or any other version of itunes on my PC which has Windows 7 (64-bit).  I don't have Quicktime and looking to download or install Itunes or each, quicktime and itunes, separately (everything is better and market).

    The problem is that my PC with Windows 7 is 64-bit and I can't find the right version/s download.

    Facts: firstly - I downloaded itunes and received an error that I need to download QuickTime, then I downloaded quicktime with itunes and and received an error message that qtime was for 32 not 64 bit and I need the 64-bit version.  I can't find the combo of the two download requests or quicktime on its own compatible for windows 7 64 bit.

    Help, please...

    You can find good download here:http://www.apple.com/itunes/download/ you want to check the box at the bottom (64-bit) (circle).

    iTunes and Quicktime are installed as part of the same package.

  • Can ' t install iTunes on a Windows PC running Windows 10 pro 64-bit

    I tried several times to install iTunes without success. I tried uninstalling and reinstalling without success.

    The main error seems to be the 2 error, but I get another error that is great to include the part passing through the installation process. I tried installation in administrator mode, but still none the case.

    Any body can help please?

    Thank you for your help.


    Try the steps in this article If you can't install or update iTunes for Windows - Apple Support

  • Can't install iTunes


    I tried to install iTunes for a few days now.

    Whenever I have start the process, a pop up with an error is displayed.

    I have googled this error, but I can't find any solution...

    I have attached a picture of the error... The text is in Dutch, but I assume that the error is the same in all languages?

    I am able to install an older version of iTunes, but it does not work with my iPhone SE. Is this because my laptop is too old? It works now on Windows 10...

    Help, please!

    Thank you very much!!!

    The message "an error occurred during the installation of assembly ' Microsoft.VC80.CRT, type ="win32", version ="8.0.50727.6195", publicKeyToken ="1fc8b3b9a1e18e3b", processorArchitecture is...» "may occur because a particular library file is not included in the supplied with iTunes distribution package or will not be installed because some unspecified reason. Install Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC security update before you attempt to reinstall iTunes can help.

    When to reinstall iTunes, right-click on the Setup and run as administrator.

    See troubleshoot problems with iTunes for Windows updates for more information if necessary.


  • Can't install Itunes, get an error that the Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode"

    OP: Install problems Windows

    I tried to install iTunes, but he said that "the Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if Windows Installer is not installed properly. Call support personnel. "They gave me similar messages by other programs I've tried to install as well.

    Because I was not running Windows in safe mode in time, I assumed that the installer was not installed correctly. So I tried to download from here: http://www.microsoft.com/downloads/en/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    But then I got error messages like "this update does not apply to your system" and "not enough memory is available to process this command." I tried all the links and none of them worked for me. I'm running a Vista Home Premium 64 bit, and I 2.38 GB of available RAM, so I don't think that the lack of memory is the problem here. What should I do?

    1.] I had a previous version of iTunes, but I got rid of it with Revo Uninstaller.

    I was looking around and I found this: http://www.vistax64.com/vista-installation-setup/96680-repair-windows-installer-service-vista-all-versions-2.html

    I followed the direction of the last message (by F'n Vista) and changed the value of WOW64 Registry and now iTunes has installed perfectly and works now. I'll try to install other programs that I got hurt with previously. Thank you very much for your help! :)

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