I can't install the printer Brother DCP 1000 Windows 7.
I can't get the windows 7 32-bit for my printer Brother DCP-1000 driver. Whenever I try to get the driver through the "Windows Update" button when the screen "install the printer driver', it tells me that it is impossible to connect and try again later. The same process has worked for my other two computers running windows 7. The computer has an internet connection, but cannot update the printer drivers. Any ideas?
Original title: Brother DCP-1000 printer - driver problems Windows 7
You can try the 32-bit drivers for Windows Vista for the STC-1000 from the brother download Site. They tend to work perfectly.
Tags: Windows
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Hi Benoit,.
Good day to you and thank you for posting your query in Microsoft Community.
I understand that you are unable to install the printer on Windows 7. I'll be happy to help you with your query. However, let me ask you a few questions;
- What happens when you try to install the printer?
- You receive an error message? If Yes, what is the exact full error message?
- You try to install the printer for the first time to Windows 7?
- Remember to make no change in the computer before the show, if it was installed before?
- What is the brand and model of the computer?
- You are able to install the printer to Windows 7 via USB cable? If not, what happens when you connect the printer (via USB) to Windows 7?
There could be various reasons that you can not install the printer. There could be a possibility if you try to connected the printer for the first time, you need the printer software. If it has been installed in the past, it could be any conflict of third party software. Let's try the methods below and check.
Method 1: Download and install the latest software of the printer from the printer manufacturer's website and check.
Enter the exact model and series type the following link and install the printer software.
Method 2: There are several ways to connect a printer to your computer. An option that you choose depends on the device itself, and whether you're at home or at the office.
Please see: install a printer
Method 3: If the printer has been installed in the past, perform the clean boot in order to avoid any conflict of third party software and check.
Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in Windows
Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.
From now on, try the methods above and let us know the result as well as the answers to the questions. We will be happy to help you further.
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onemulligan wrote:
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If you have any problems after return.
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If you receive one of the following error messages, and your printer is connected to your computer via a wired or wireless network, see the troubleshooting steps in the following doc: printer not found during Network Driver Setup (Windows).
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The solutions include:
Step 1: Restart the computer, printer and router
Step 2: Check the status of network and printer connection
Step 3: Manually connect the printer to your network (only for wireless connections)
Step 4: Run the HP Print and Scan Doctor
Step 5: Temporarily disable the firewall on the computer software
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