I can't install the update of security KB2724197, get error installation failed

The yellow ball advising me that there is an update to install, appears where it's always on my windows XP PC.
When I click on the ball, continue to the next step which says it's install, but then I get a message that the installation has failed.
I tried to install the update of security KB2724197 at least 10 times without success.
I rebooted, tried again and also checked for viruses and always without success.
The yellow ball continues to appear.
What is my next step, given that my PC is vulnerable to attack?
Joseph

Hi JosephR,

In some other threads that I saw about problems with this particular update, the problem has been resolved with one of two things.

First of all, I suggest you reset your Windows Components update.  Please take a look at the article below with the Fixit to do it for you:

http://support.Microsoft.com/kb/971058

If this does not help, the issue could also be caused by a rootkit on your system.  Please take a look at the similar thread below where the poster was able to resolve the problem through Taupo Tech by removing the rootkit:

Cannot install Windows Update KB2724197, error FFFFFFFE

I hope this helps!

Tags: Windows

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