I can't open any PDF files or Adobe Reader XI.

When I tried to open the program to the drive, it just opened a gray page and then closed by itself.  I am on Windows 7 and already ran TDSSKiller to check rootkit infection.  He said, 'no threat found.'  I tried to uninstall and reinstall the player program, but it does not always work.  I used to be able to run previous Reader version.  What should I do now?  Thank you!

You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].

Another thing to try is Windows Explorer, navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement.

Tags: Acrobat

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