I can't open my email IE account - it starts then stops and an error pop up My IP tried but it's IE-I have windows XP
After a Windows Update - the next morning I couldn't open IE to get my emails. It starts to load and then stops. An error message appears that says: an unknown error has occurred. Account ' pop - server.cfl.com. Server "pop - server" pop protocol: pop3, port110 Secure [SSL}: no, error # Ox800co133.] I called my provider IP-BRIGHT HOUSE and the Department tech ran me through a bunch of hoops and finally said the problem was with Windows. I called the MICROSOFT HELP #1 800 642 - 7676 # and tersely told they do not have XP support, except for free fees. $ 59.95. The fact that I am a person aged 68 year on a small pension does not stage a bite person and $60.00 for a problem that began after only an automatic update did not seem to matter either. If anyone can help I would know you more. I depend on my e-mail with the requirements of the order and stay in touch with my friends and my daughter-son. Thank you very much. Cordially - Donald
Hi Donald,.
Here is a walk through one of our best community members Bruce Hagan.
I think that this is your specific problem.
Error number: 0x800C0133 = a corrupt Inbox.
Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.
General precautions for Outlook Express:
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
After you're done, followed by compacting your folders manually while working * off * and do it often.
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3
Bruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA
http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking/error-ox800co133/849906f8-0893-40AA-BA8B-4ff7b9c6f279?auth=1
Let us know if you have any questions.
B Eddie
Tags: Windows
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