I can't open my USB external hard drive

When I plug my hard drive usb, it appears in 'My devices and printers' but I can't find anywhere else. I ran FixIt and convenience store and am really without a clue about where to go from here. Can someone give me an idea as to what to do next please?

Hello

In addition to the questions below, some additional questions for you to answer first: represents the already formatted drive? Are there files it contains? Windows 7 does not show empty drives unless you tell her.

There are a few possibilities. I would do these things in order:

(1) go to control panel and open the Device Manager and select portable devices. It shows? And is there a yellow triangle with an exclamation mark inside. It shows? Can solve you the problem (s) its reports? When you are finished, make a right click on it and then left click, look for changes on the hardware. What is the result of this?

2) go to easeus.com (even if the HARD disk does not appear in the Device Manager) and download and install EaseUS Partition Wizard Home Edition application. Run the application, the HARD drive is displayed there? It shows its status?

(3) come back here and post your answers and I'll try to help.

Kind regards

BearPup

Tags: Windows

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