I can't open the e-mail page.

When I click on my mail page, nothing appears on Firefox, but it does on another browser.

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold SHIFT and click reload.
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and cookies from Web sites that cause problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode safe or make changes.

Tags: Firefox

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